S. Jenny McNamara
Willowbrook,IL
Summary
Analytical, resourceful communications professional with the ability to redesign procedures in order to increase efficiency by using factual knowledge through research and networking. Dependable in honoring commitments in a steady and on-time schedule, while showing task and detail orientation to develop highly effective results. Thrives in an individualistic atmosphere among a productive team in a challenging environment. Experience with managing testing center logistics and overseeing administrative functions utilizing strong organizational skills to ensure seamless support.
Overview
2026
2026
years of professional experience
Work History
Library Aide ~ Instructional Assistant
Community Consolidated School District 181
10.2017 - Current
- Promotes a positive welcoming environment by instilling library rules and assisting with instructional requests as needed.
- Provides essential support through organizational tasks such as cataloging new materials, repairing the current collection, and updating patron records.
- Maintains library organization of over 15,000 items by accurately categorizing books and materials including the Dewey Decimal System.
Evening / Weekend Testing Center Coordinator
DeVry University
- Maintained the testing center's integrity by strictly adhering to security protocols and proctor guidelines.
- Addressed student concerns promptly, working towards resolutions that exceeded customer satisfaction levels.
Office Manager
CLEANWRAP, Inc
- While successfully managing numerous HR functions including but not limited to the creation of the Employee Handbook, excelled at creating marketing material, and streamlining project management tasks.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Instructional Designer / Trainer
SIRVA, Inc.
- Collaborated with subject matter experts to create accurate, relevant, and effective learning content from concept to completion.
- Developed instructor-led training materials using Microsoft Suite and proprietary software that supported face-to-face classroom instruction for blended learning environments.
Retail Merchandiser
Hallmark, Inc
- On a routine and consistent basis, visited assigned stores to ensure all Hallmark products were displayed and restocked appropriately.
- Developed relationships with key store personnel to support proper product placement and visibility.
Substitute Teacher
Various Elementary and Junior High Schools
- Followed classroom lesson plans left by the teacher to continue student education while reinforcing core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
Education
Bachelor of Science -
Illinois State University
Normal, ILTimeline
Library Aide ~ Instructional Assistant
Community Consolidated School District 181
10.2017 - Current
Evening / Weekend Testing Center Coordinator
DeVry University
Office Manager
CLEANWRAP, Inc
Instructional Designer / Trainer
SIRVA, Inc.
Retail Merchandiser
Hallmark, Inc
Substitute Teacher
Various Elementary and Junior High Schools
Bachelor of Science -
Illinois State University
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