Open To Work
THOMAS SEATER
Justin
Summary
Dynamic professional with extensive experience at North Central Texas College, excelling in operational efficiency and team leadership. Proven ability to enhance customer service and streamline processes, while maintaining accuracy in documentation. Skilled in technology support and employee development, fostering a collaborative environment that drives success.
Overview
24
24
years of professional experience
Work History
LIBRARY
North Central Texas College
Flower Mound
02.2026 - Current
- Checking in and out of materials managing holds and collecting fees.
- Properly shelving books and other materials to the library's classification systems.
- Helping students locate materials and computers and navigating resources for information.
- Maintaining front desk, answering phones, sorting mail, monitoring security devices, filing documents, cleaning, organization and other general office duties. Providing emergency services if needed during active emergencies.
- Providing basic technical support to students using computers, printers, scanners, and other library technology.
- Setting up Displays to promote library resources and programs.
OPERATIONS SUPERVISOR
US Army
Fort Jackson
01.2020 - 07.2023
- Met with staff to discuss procedure adherence, proper job-specific techniques, and performance.
- Oversaw staff development, training and performance management.
- Reviewed and addressed key customer relations issues.
- Documented daily operations activities in database.
INFANTRYMAN SECTION SERGEANT
US ARMY
Fort Hood
01.2017 - 01.2020
- Led and trained personnel for combat readiness overseas in hostile environments.
- Directed subordinates and superiors by providing tactical and technical guidance.
- Evaluated terrain and recorded topographical information in response to mission support.
- Used various types of weapons and equipment in ground combat operations.
- Advised and counseled team members individually about progress and job performance.
- Participated in ongoing training to enhance own job skills and knowledge.
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
FIRE DIRECTION CONTROL CHIEF
US Army
Vicenza
01.2014 - 01.2017
- Directed subordinates and superiors by providing tactical and technical guidance.
- Remained proficient in vast array of weapon systems through live-fire exercises and familiarization.
- Constructed field expedient firing aids for infantry weapons.
- Advised and counseled team members individually about progress and job performance.
- Troubleshot minor problems and reported larger technical issues.
- Collaborated with departmental leaders to establish organizational goals, strategic plans and objectives.
INFANTRY SQUAD LEADER
US Army
Fort Carson
07.2012 - 01.2014
- Advised and counseled team members individually about progress and job performance.
- Led and trained personnel for combat readiness overseas in hostile environments.
- Utilized camouflage techniques to conceal weapons and personnel.
- Directed subordinates and superiors by providing tactical and technical guidance.
- Remained proficient in vast array of weapon systems through live-fire exercises and familiarization.
- Evaluated terrain and recorded topographical information in response to mission support.
- Performed general maintenance and repair.
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
GUNNER
US Army
Fort Hood
07.2009 - 07.2012
- Operated heavy machinery, power tools and firearms to achieve combat objectives.
- Used electronic systems to receive military intelligence and combat directions.
- Analyzed terrains, weather and routes to determine troop movements and develop successful battle strategies.
- Notified commanding officers of weapon malfunctions and damages.
- Enforced safety and security regulations during explosives operations.
- Mapped out defense positions and fire team locations.
- Inspected military tools and equipment and scheduled needed repairs to protect soldier safety.
Cable Installation Technician
Comcast
Denver
01.2006 - 01.2009
- Installed and maintained cable systems in residential and commercial settings.
- Collaborated with team members to troubleshoot technical issues during installations.
- Conducted thorough site surveys to assess installation requirements and challenges.
- Followed safety protocols and best practices during all installation processes.
- Provided customer support by explaining installation procedures and addressing inquiries.
- Ensured network connectivity by testing cables using various tools such as multi-meters and signal level meters.
Data Entry Clerk
Centura Health
Denver
01.2004 - 01.2005
- Entered and updated data in company database daily.
- Performed data entry from paper documents, emails, and other sources into computer systems.
- Created spreadsheets to track data entries.
- Verified accuracy and completeness of data entry into the database system.
- Operated various office equipment such as scanners, printers. when required.
- Maintained confidentiality of sensitive information entered into the system.
Lead Cashier/Lead Stocker
PetSmart Charities
Parker
01.2002 - 01.2003
- Supervised daily cash register operations and maintained accurate cash handling procedures.
- Trained new cashiers on customer service standards and operational protocols.
- Ensured compliance with PetSmart Charities' policies during transactions and customer interactions.
- Monitored cash drawer balances and conducted end-of-day reconciliations accurately.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Maintained a clean and organized work environment to ensure customer satisfaction.
- Learned roles of other departments to provide coverage and keep store operational.
- Organized backroom operations including receiving, storing, restocking merchandise.
- Reviewed stock levels and shelves and pulled new inventory from stockroom to replenish floor.
Education
ASSOCIATE OF SCIENCE - CRIMINAL JUSTICE
North Central Texas College
Gainesville, TX12.2026
HIGH SCHOOL DIPLOMA -
Chapparal High School
Parker, CO05.2004
Skills
- Motivational Leadership
- Accuracy and Efficiency in Documentation
- Task Delegation
- Operational Efficiency and Safety
- Shipment Processing
- Project Planning
- Team Training
- Employee Development
- Data Communications
- Desktops, Laptops and Mobile Devices
- Individual and Team Goals
- Overseeing Personnel
- Coordinating Personnel
- Behavior Identification
- Database Maintenance
- Performance Monitoring and Evaluation
- Directing Team Members
- Operations Oversight
- Delegation
- Technology
- Customer service
- Team leadership
- Critical thinking
- Data entry
- Equipment maintenance
- Project management
- Public speaking
- Computer skills
- Dependable and responsible
- Remote office availability
- Information management
- Technical support
- Conflict resolution
- Communication
- Team management
- Training & Development
- Team building
- Active listening
- Written communication
- Teamwork and collaboration
- Analytical thinking
- Interpersonal communication
- MS office
- Google drive
- Organization
- [Type] Software Proficiency
- Time management
Websites
References
- Dax Stokes, NCTC Librarian, dstokes@nctc.edu
- Joshua Hammes, Manager Of Operations, Hammes And Hammers LLC, (720) 331-2638, joshuahammes@gmail.com
- Gary McCracken, Operations Manager, B CO 3-34 INF REGT, (719) 201-0468, gmccracken82@gmail.com
- David Campbell, Squad Leader, Disaster Response, (907) 347-4806, David.w.campbell1307@gmail.com
- Jason Stroup, Platoon Sergeant, Personal Trainer, (253) 363-0202, jason.m.stroup2@gmail.com
Personal Information
Title: OPERATIONS SUPERVISOR
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
On-SiteRemoteHybridSalary Range
$45000/yr - $200000/yrTimeline
LIBRARY
North Central Texas College
02.2026 - Current
OPERATIONS SUPERVISOR
US Army
01.2020 - 07.2023
INFANTRYMAN SECTION SERGEANT
US ARMY
01.2017 - 01.2020
FIRE DIRECTION CONTROL CHIEF
US Army
01.2014 - 01.2017
INFANTRY SQUAD LEADER
US Army
07.2012 - 01.2014
GUNNER
US Army
07.2009 - 07.2012
Cable Installation Technician
Comcast
01.2006 - 01.2009
Data Entry Clerk
Centura Health
01.2004 - 01.2005
Lead Cashier/Lead Stocker
PetSmart Charities
01.2002 - 01.2003
ASSOCIATE OF SCIENCE - CRIMINAL JUSTICE
North Central Texas College
HIGH SCHOOL DIPLOMA -
Chapparal High School