Phoebe Renthlei
Grand Rapids,MI
Summary
Entry-level Library Assistant currently pursuing an Environmental Biology degree. True team player experienced in circulation procedures, patron registration and cataloging materials.
Looking to gain more experience in different fields of work and to become a more well rounded and skillful employee.
Overview
1
1
year of professional experience
Work History
Library
Library - Cornerstone University
09.2023 - Current
- Enhanced library user experience by maintaining a clean and organized environment.
- Streamlined book check-in and check-out processes for increased efficiency and customer satisfaction.
- Assisted patrons with research inquiries, directing them to relevant resources and materials.
- Aided patrons with technology use, offering guidance on computer applications, e-books, and online databases.
- Provided excellent customer service by addressing patron inquiries promptly and professionally.
- Conducted inventory assessments, identifying missing or damaged items for replacement or repair.
- Facilitated interlibrary loan requests, ensuring timely access to desired materials for patrons across multiple institutions.
- Managed circulation desk operations efficiently while maintaining high standards of patron privacy protection.
- Demonstrated flexibility by adapting to various job duties as needed such as shelving books or providing reference assistance.
- Coordinated schedules with fellow staff members during peak hours to ensure proper coverage throughout the day.
- Located library materials, resources and technologies to fulfill patron requests.
Cafe Barista
Rocky's Cafe Cornerstone University
09.2023 - 12.2023
- Maintained a clean and organized workspace, ensuring high standards of hygiene and safety for both staff and customers.
- Assisted in the training of new employees, sharing best practices for efficient drink preparation and exceptional customer service.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Maintained regular and consistent attendance and punctuality.
Housekeeping
Housekeeping Cornerstone University
01.2023 - 12.2023
- Adhered to optimal standards for cleanliness, appearance and service.
- Collaborated with team members to complete tasks efficiently, resulting in improved overall performance.
- Maintained clean and comfortable environments in buildings by vacuuming, cleaning windows, and dusting.
Food Service Worker
Food Service Cornerstone University
09.2022 - 05.2023
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Operated dishwashing and sanitizing equipment according to manufacturer instructions.
- Learned other teammates' work tasks to train as backup.
Education
High School Diploma -
Grace International School
Chiang Mai, Thailand05.2022
Skills
- Database navigation
- Time management
- Customer service
- Shelving materials
- Adaptive learning
- Interlibrary loans
- Problem-solving abilities
- Organizational skills
Languages
Mizo
Native or Bilingual
Thai
Elementary
Timeline
Library
Library - Cornerstone University
09.2023 - Current
Cafe Barista
Rocky's Cafe Cornerstone University
09.2023 - 12.2023
Housekeeping
Housekeeping Cornerstone University
01.2023 - 12.2023
Food Service Worker
Food Service Cornerstone University
09.2022 - 05.2023
High School Diploma -
Grace International School