Meghan Mills
Petaluma,CA
Summary
Dedicated Human Development graduate with a strong background in administrative coordination. Known for high productivity and completing tasks with precision. Expertise in patient management and insurance verification. Proven ability to enhance patient experiences through effective communication and a calming presence. Skilled in managing sensitive information and data entry, consistently ensuring accuracy while fostering strong relationships with team members, as well as within the community.
Overview
10
10
years of professional experience
Work History
Scheduling Coordinator
Petaluma Orthodontics
08.2023 - Current
- Managed 50 to 100 patients each day, ensuring efficient appointment scheduling, while managing a multi-line phone.
- Verified insurance benefits, submitted, and managed claims while maintaining accuracy.
- Coordinated referrals and patient reports with other dental offices to enhance patient experience.
- Executed community sponsorships to strengthen local partnerships.
- Oversaw social media accounts to promote services and engage with the community.
Teacher
Champions Childcare
11.2022 - 08.2023
- Developed age-appropriate curriculum on a weekly basis.
- Managed daily activities for 40-50 children alongside team members.
- Resolved student disagreements by implementing effective conflict resolution strategies.
Assistant Teacher
You & Me Children’s Center
06.2021 - 04.2022
- Responsible for the care of multiple children varying in ages 6 months-5 years.
- Contributed to age-appropriate curriculum for various age levels.
Front Desk Reception
Soft Shell Day Spa
07.2018 - 06.2021
- Coordinated appointment scheduling and processed transactions for clients.
- Managed schedules for multiple therapists and estheticians.
- Entered client intake forms into computer system, ensuring accurate data management.
Server, Busser, Cashier
River Front Cafe
06.2018 - 07.2018
- Responsible for taking and serving customer orders.
- Contributed to daily restaurant operations by wiping tables and restocking supplies.
Data Entry
Pacific Medical Supply
06.2017 - 09.2017
- Responsible for transferring paper documents to the company’s electronic system.
Private Nanny
Families In The Community
Petaluma, California
10.2015 - 01.2023
- Oversaw daily care activities for children, including tooth brushing, dressing, and meal supervision.
- Managed playtime and nap schedules to promote healthy routines.
- Created engaging activities to encourage social interaction among children.
Education
Bachelor’s Degree - Human Development
Sonoma State University
Rohnert Park, CA12.2022
Trauma Informed Services for Children & Families -
Sonoma State University
Rohnert Park, CA12.2022
Associates Degree - Natural Sciences
Santa Rosa Junior College
Santa Rosa, CA12.2020
High School Diploma -
Petaluma High School
Petaluma, CA06.2018
Skills
- Patient management
- Insurance verification
- Referral coordination
- Appointment scheduling
- Customer relationship management
- Data entry accuracy
- Effective communication
- Team collaboration
- Skilled in Dolphin Management, Microsoft Word & Excel
- Telephone etiquette
- Administrative support
References
Available upon request
Awards
- MacIlvain Family Scholarship, Recognition of Academic Achievement, 2018
- National Society of High School Scholars, Recognition of Academic Achievement, 2017
Community Service Activities
- Assistant to the Clinical Director, Jewish Community Free Clinic, 2022
- Program at Petaluma High designed to welcome incoming freshman, Link Crew, 2017-2018
- Assisted in child daycare, Church Volunteer, 2016-2017
- Organized incoming donations, Alphabet Soup, 2015
- Danced competitively and assisted in teaching classes for kids, Dance, 2003-2018
Timeline
Scheduling Coordinator
Petaluma Orthodontics
08.2023 - Current
Teacher
Champions Childcare
11.2022 - 08.2023
Assistant Teacher
You & Me Children’s Center
06.2021 - 04.2022
Front Desk Reception
Soft Shell Day Spa
07.2018 - 06.2021
Server, Busser, Cashier
River Front Cafe
06.2018 - 07.2018
Data Entry
Pacific Medical Supply
06.2017 - 09.2017
Private Nanny
Families In The Community
10.2015 - 01.2023
Bachelor’s Degree - Human Development
Sonoma State University
Trauma Informed Services for Children & Families -
Sonoma State University
Associates Degree - Natural Sciences
Santa Rosa Junior College
High School Diploma -
Petaluma High School