Doris Desir
Lake Worth,FL
Summary
Skilled Scheduling Coordinator experienced in managing appointments and patient inquiries in fast-paced medical environments. Recognized for enhancing scheduling accuracy and patient satisfaction, ready to contribute to improved healthcare coordination.
Overview
6
6
years of professional experience
Work History
Scheduling Coordinator
Nyu Langone
Boynton Beach, Florida
01.2026 - Current
- Managed daily calendars for multiple healthcare providers, optimizing appointment flow.
- Coordinated with medical staff to enhance scheduling accuracy and reduce wait times.
- Scheduled patient appointments using electronic health record systems for improved efficiency.
- Ensured customer appointments were set and confirmed for accurate scheduling.
- Organized follow-up appointments based on provider recommendations.
- Assisted patients in navigating appointment processes and addressing inquiries effectively.
- Assisted patients in navigating appointment processes and answering inquiries.
- Responded promptly to all customer inquiries regarding availability or schedule changes.
- Verified insurance information and collected necessary documentation.
- Utilized MS Office and Excel to analyze data and create spreadsheets.
- Scheduled patient appointments using electronic health record systems.
Medical Assistant
MD PA delray beach
Delray Beach, Florida
06.2020 - 05.2022
- Assisted physicians with patient examinations and medical procedures.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications, and treatments.
- Measured vital signs and took medical histories to prepare patients for examination.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Performed EKGs, spirometry tests, audiograms, and other diagnostic tests.
- Coordinated patient appointments and follow-up visits efficiently.
- Scheduled patient appointments efficiently to optimize clinic workflow. for patients via phone and in person.
- Documented notes during patient visits.
- Supported front office operations by answering phones and greeting patients warmly.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Educated patients on treatment plans and medication usage clearly.
- Prepared examination rooms to ensure cleanliness and readiness for patients.
- Ensured examination rooms were clean and organized for patient use., stocked with necessary supplies and prepared for incoming patients.
- Maintained inventory of medical supplies and ordered replacements as needed.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Organized patient charts systematically before each day's clinic sessions began. before each day's clinic sessions began.
Education
High School Diploma -
Atlantic High School
Delray Beach, FL05-2017
Skills
- Electronic health records
- Appointment scheduling
- Data analysis
- Insurance verification
- Patient management
- Healthcare coordination
- Attention to detail
- Customer service and support
- Documentation and reporting
- Data entry
- Scheduling
Timeline
Scheduling Coordinator
Nyu Langone
01.2026 - Current
Medical Assistant
MD PA delray beach
06.2020 - 05.2022
High School Diploma -
Atlantic High School