Nayala Monjoie
Lynn,MA
Summary
Detail-oriented Scheduling Coordinator with expertise in patient scheduling, problem-solving, and time management. Proven ability to enhance access to care and streamline communication among healthcare teams.
Overview
6
6
years of professional experience
Work History
Scheduling Coordinator
Adonai Alliance home health Agency
Lynn, Massachusetts
03.2024 - Current
- Coordinated patient schedules for home health services, enhancing access to care across multiple teams.
- Utilized scheduling software to optimize staff assignments and availability.
- Resolved scheduling conflicts to maintain timely delivery of patient care.
- Facilitated communication between patients, families, and healthcare providers to ensure clarity and support.
- Communicated effectively with team members to ensure they are aware of their shifts and any changes that may occur.
- Assisted in training new staff on scheduling protocols and procedures.
Activities Assistant
Bear Hill Rehabilitation
Stoneham, Massachusetts
06.2022 - 03.2024
- Planned and organized recreational activities to create enriching experiences for residents.
- Engaged residents in group activities to foster social connections and improve mental wellness.
- Coordinated daily event and outing schedules at rehabilitation center, ensuring optimal resident participation.
- Supported staff in executing therapeutic activities tailored to individual resident needs.
Relief Worker
North Suffolk Mental Health Association
Chelsea, Massachusetts
06.2020 - 08.2022
- Coordinated transportation for clients to medical appointments and community events to enhance access to services. for clients to appointments and community activities.
- Assessed client progress and needs regularly to inform support strategies.
- Documented client interactions in electronic health records to ensure accurate and accessible information.
Education
Medical Assistant -
Boston Career Instutte
Lynn, MA04-2026
High School Diploma -
Revere High School
Revere, MA05-2019
Skills
- Scheduling software
- Schedule optimization
- Schedule management
- Scheduling proficiency
- Patient coordination
- Patient evaluation
- Electronic health records
- Problem-solving
- Team communication
Timeline
Scheduling Coordinator
Adonai Alliance home health Agency
03.2024 - Current
Activities Assistant
Bear Hill Rehabilitation
06.2022 - 03.2024
Relief Worker
North Suffolk Mental Health Association
06.2020 - 08.2022
Medical Assistant -
Boston Career Instutte
High School Diploma -
Revere High School