Hi, I’m
Meghan O'Meara
Hazel Park,MI
Summary
To seek and maintain full-time position that offers professional challenges and advancement opportunities utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
years of professional experience
Work History
Populus GroupTroy, MI
Employee Relations Specialist
04.2022 - Current
Job overview
- Reduce turnover rates by identifying areas of concern and addressing contractor issues proactively.
- Collaborate with management and program offices to develop strategies for addressing contractor concerns, resulting in a more positive work environment.
- Facilitated conflict resolution sessions, leading to increased productivity and overall workforce satisfaction.
- Serve as a liaison between contractors, management and the program office, fostering open lines of communication for addressing concerns promptly.
- Assist with the development of performance improvement plans for underperforming employees, ultimately leading to higher levels of job satisfaction and retention rates.
- Leverage team exercises, group discussions and videos to instruct participants.
- Mediate discussions between employer and employee representatives in attempt to reconcile differences.
- Work directly with excel and Hubspot.
United Wholesale MortgagePontiac, MI
Change of Circumstance Specialist
06.2020 - 04.2022
Job overview
- Responsible for thoroughly reviewing incoming documents to assure they are TRID compliant.
- Displayed adequate reading skills to ensure there is nothing being passed onto the borrower.
- Updated fees that had qualifying events in order to increase correctly.
- Strong communication skills with other business departments.
- Knowledgeable in Microsoft word, excel and One Note.
- Took on high volume calls and emails.
- Worked to meet intense deadlines.
- Executed elite client service in a professional manner.
Beaumont HospitalTroy, MI
Nursing Assistant
08.2016 - 06.2020
Job overview
- Enhanced patient care by effectively monitoring vital signs and accurately documenting medical information.
- Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
- Assisted nursing staff with wound care procedures for faster healing and reduced infection rates.
- Collaborated with interdisciplinary healthcare teams to develop individualized care plans for optimal patient outcomes.
- Collected specimens for nursing staff.
- Used strong communication skills to pass off important information to nurses and doctors.
Education
Macomb Community CollegeWarren, MI
2020
Adlai Stevenson High SchoolSterling Heights, MI
High School Diploma
05.2010
Skills
- Diversity and Inclusion
- Coaching and Mentoring
- HR Background
- Procedure Implementation
- Critical Thinking
- Multitasking
- Effective Communication
- Time Management
- Employee Engagement
- Problem Solving
Timeline
Employee Relations Specialist
Populus Group
04.2022 - Current
Change of Circumstance Specialist
United Wholesale Mortgage
06.2020 - 04.2022
Nursing Assistant
Beaumont Hospital
08.2016 - 06.2020
Macomb Community College
Adlai Stevenson High School
High School Diploma