Meghan Patino
Miami,FL
Summary
Analytical, organized, and meticulous individual with years of customer service, industry, and sales experience. Collaborative team player with ownership mentality and a track record of delivering the highest quality strategic solutions to resolve challenges and propel business growth.
Overview
9
9
years of professional experience
Work History
Inside Sales Consultant
Southern Glazer’s Wine and Spirits
06.2022 - Current
- Extensive research and calling planning to penetrate portfolio into accounts, focusing on relevant products that match customer needs
- Establish and maintain quality customer relationships by delivering exceptional customer service, establishing rapport, identifying and exceeding customer needs and expectations
- Achieve customer retention goals and follow-up with consumers as required to close sales and meet/ exceed revenue goals
- Build and maintain effective relationships with new and existing Business to Business (B2B) customers
- Maintain consumer prospect lists/contact database to assess client purchasing trends; proactively and consistently seek opportunities to promote and sell products based on client purchase history
- Acquire in-depth industry and company knowledge to articulate product features, benefits, pricing and make recommendations to include core and innovative products
- Attend and actively participate in daily team meetings or relevant sales training to ensure appropriate sales techniques are used and accurate information communicated to customers
- Attend sales group meetings concerning sales targets or forecasts, reporting on the market situation
- Increasing my sales month to month in order to meet and exceed expectations - 3.5 million in sales for the year of 2022.
Bartender
Milanezza Restaurant & Bar
06.2021 - 06.2022
- Provided guests with hand crafted and perfected drinks
- Maintained a clean and organized environment
- Plan and present bar menu
- Provided training for new hires
- Learned menu and wine list, providing the ability to upsell
- Providing quick and proficient service in a fast-paced environment
Server/Trainer
Yard House
06.2019 - 01.2022
- I started working at Yard house in the summer of 2019 in Kansas City, Missouri
- My position escalated quickly as they promoted me as a travel trainer and relocated me to the Miami Beach location
- My duties included greeting guests, entering orders, ensuring exceptional service, and resolving any issues that could occur
- As a trainer I promote prompt service, being on time, and teaching the trainee to a T of the menu, restaurant, and our company standards.
Operations Manager
PLUSS
04.2020 - 08.2020
- I handled fulfilling all orders and handled all customer support issues
- Fulfilled 100+ orders a day
- This included managing the warehouse as well as sending orders to our vendors and communicating and ensuring orders were delivered within 48 hours
- This was a temporary position for an up and coming business that didn't have the upbringing they expected.
Customer Service Professional
Veritiv
05.2017 - 11.2019
- Work and Interact with vendors, sales reps, buyers, and customers to ensure full quality service
- This includes order entry, inventory management, warehouse communication, creating and sending purchase orders as well as troubleshooting and communicating shipping and tracking information
- Duties also include crediting and invoicing
- Handling multi-million-dollar accounts to ensure accurate information including pricing and contract requirements
- Esurance of minimal to no service failures through our company.
Office Coordinator
Premier Custom Foods
11.2016 - 05.2017
- Interacting with buyers from our customers companies in creating purchase orders and then working directly with production in ensuring orders were complete in a timely matter, as well as checking and adding catch weights and the invoicing
- Taking care of customer service needs in the office
- Creation and implementation of every label for each one of our packaged products and ensured these labels were complete before production ran product
- Office duties included, purchasing, filing, customer service and many clerical duties.
Administrative Assistant
San Diego and Kansas, Prima Housing
02.2015 - 11.2016
- Conventional Corporate Housing
- Scheduling and Leasing Corporate Leases
- Taking phone calls and scheduling move in and touring appointments
- Processing Move ins and move outs
- Final accounting processing
- Vendor Interaction and Financial Statement Assistance to Property Management.
Education
High School Diploma -
Bonner Springs High School
Bonner Springs, KS05.2016
Skills
- Accounts Receivable
- Procurement
- Accounting
- Order Entry
- Payroll
- Pricing
- Purchasing
- Microsoft Outlook
- Office Management
- Accounts Payable
- Warehouse Management
- Recruiting
- Project Management
- Property Management
- QuickBooks (5 years)
- Customer Service, Powerpoint, Positive
- Attitude, Hard Worker, Responsible
- B2B Sales
Additional Information
- Willing to relocate: Anywhere, Authorized to work in the US for any employer
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Inside Sales Consultant
Southern Glazer’s Wine and Spirits
06.2022 - Current
Bartender
Milanezza Restaurant & Bar
06.2021 - 06.2022
Operations Manager
PLUSS
04.2020 - 08.2020
Server/Trainer
Yard House
06.2019 - 01.2022
Customer Service Professional
Veritiv
05.2017 - 11.2019
Office Coordinator
Premier Custom Foods
11.2016 - 05.2017
Administrative Assistant
San Diego and Kansas, Prima Housing
02.2015 - 11.2016
High School Diploma -
Bonner Springs High School
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