Results-driven Human Resources Professional bringing 20+ years in achieving positive results for large scale business operations. Recognized for success in developing and implementing strategic solutions supporting a diverse workforce and driving change in workplace culture. Talented in bridging gaps between employees and management to achieve business results.
Overview
21
21
years of professional experience
Work History
Senior Employee Relations Director
Medtronic
04.2018 - Current
Lead employee relations team of 60+ employees with global focus and responsibility for full spectrum of employee relations matters including workplace investigations and internal reviews; performance improvement and discipline processes; end of employment and restructuring; labor relations; crisis management; and general employee relations coaching and conflict resolution.
Personally lead resolution of complex employee relations matters involving Vice Presidents and other highly sensitive and high-risk matters that if not handled well could lead to reputational or legal risk for Medtronic.
Lead people related aspects of global crisis management efforts including response to natural disasters, pandemics, social unrest, and war. Most notable crisis events include Covid-19 pandemic and Israel/Gaza War.
Play leadership role with ongoing enterprise-wide organizational and cultural transformation efforts including massive global restructuring over prolonged period, performance driven culture, and hybrid work model.
Developed and implemented Employee Relations three-year strategy to drive data driven proactive employee relations solutions to reduce risk and minimize reoccurring issues over time.
Continuous improvement mindset focused on simplifying work and driving consistency across the enterprise through development of processes such as the Disciplinary Action Review (DAR), escalation matrices, data dashboards, exit interviews, restructuring, service level agreements, and performance improvement.
Repeated world class engagement scores on Organizational Health Surveys. Strong focus on culture and engagement through ongoing efforts around recognition, retention, wellness, development, and making work easier.
Continued partnership across multiple stakeholder groups including but not limited to HRLT (Human Resources Leadership Team), employment law, compliance, risk management, quality, security, EHS, EAP and others.
Employee Relations Director
Medtronic
10.2016 - 04.2018
Lead implementation/expansion of the Employee Relations model in manufacturing sites across Medtronic.
Collaborated and partnered with Human Resources on change management activities required to shift service delivery from generalist to COE mode including developing and implementing service delivery catalogues, key processes, service level agreements, and roles/responsibilities.
Designed resourcing model required to service manufacturing sites in partnership with key stakeholders and staffed the model with internal and external resources to provide services.
Provided subject matter expertise on full spectrum of employee relations matters and developed proactive solutions including Climate Assessment Program to help identify focus areas and improvement areas.
Plant Human Resources Manager
Covidien (Acquired By Medtronic 2015)
03.2009 - 11.2013
Responsible for all aspects of Plant Human Resource management including employee relations, talent management, talent acquisition, communications, recognition, training, and total rewards.
High focus on increasing employee engagement and morale through implementation of positive employee relations strategies including efforts around diversity and inclusion, leadership visibility, recognition, and two-way communication. Recognized by CHRO for continuous improvement efforts and increased morale in Atlanta location.
Significant work done to increase manager skill sets and employee skill sets to meet both current and future workforce needs including development of internal technical apprenticeship and leadership development programs.
Lead workforce planning efforts required meet staffing needs required for line transfers in and out of locations supported. Identified creative solutions to partner with local staffing agencies, government agencies/programs, and employee referrals to meet staffing needs in highly competitive labor markets.
Assistant Human Resources Manager
Covidien
01.2006 - 03.2009
Human Resources Generalist
Covidien
03.2005 - 01.2006
Human Resources Administrator
Greenlee Textron
01.2003 - 03.2005
Education
MBA -
Northern Illinois University
DeKalb, IL
12.2007
Bachelor of Arts - Business Administration And Spanish
Augustana College
Rock Island, IL
05.2002
Skills
Strategy Development/Execution
Proactive/Data Driven
Continuous Improvement
Global Perspective
Complex Investigations
Employee Engagement
Stakeholder Management
Leader of Global Team
Results Oriented
Accomplishments
Medtronic HR Stewardship Award - 2023 - Recognized individually for delivery of exceptional service in Employee Relations over prolonged period of time.
Medtronic Star of Excellence Award - 2022 - Recognized for delivery of exceptional service associated with the people aspects of the COVID-19 pandemic.
Internal Coaching Certification Program - 2020 - Selected to participate in nomination based program to gain certification as Internal Coach at Medtronic.
Medtronic HR Stewardship Award - 2020 - Recognized for delivery of exceptional HR service delivery.
Lead people aspects of over 25 significant crisis events over three year period ensuring the safety and well-being of employees during times of duress.
Over past 2 years, global Employee Relations Team closed over 33,000 cases with an average days of close of 16 days well below the expected 30 days to close service level agreements.
Timeline
Senior Employee Relations Director
Medtronic
04.2018 - Current
Employee Relations Director
Medtronic
10.2016 - 04.2018
Plant Human Resources Manager
Covidien (Acquired By Medtronic 2015)
03.2009 - 11.2013
Assistant Human Resources Manager
Covidien
01.2006 - 03.2009
Human Resources Generalist
Covidien
03.2005 - 01.2006
Human Resources Administrator
Greenlee Textron
01.2003 - 03.2005
MBA -
Northern Illinois University
Bachelor of Arts - Business Administration And Spanish