Meghan Ray
New Orleans,LA
Summary
Diligent Security professional with 5 years of experience monitoring facility staff and visitors to maintain order and safety. Demonstrated to learn new procedures and policies using defensive tactics within strict guidelines. Leverages excellent listening and service skills in emergency response and evaluation procedures. Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail. Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.
Overview
2026
2026
years of professional experience
Work History
Security Officer
Hyatt Regency New Orleans
2023 - Current
- Maintain safety and security of hotel guests, staff, and property
- Patrol interior and exterior areas to deter threats and ensure compliance with safety policies
- Respond promptly to incidents, disturbances, and emergencies
- Communicate effectively with hotel management and local authorities
Security Specialist Unarmed Officer
Stratigos Dynamics, Inc.
11.2022 - 2023
- Managed information system regulatory compliance to meet updated guidelines.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
- Screened incoming employees, personal belongings, and shipments for security concerns.
- Investigated suspicious activities and persons to maintain security of premises.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Examined doors, windows and gates to verify security.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
Security Officer
Allied Universal Security
12.2020 - 11.2022
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Conducted training sessions for new security personnel to facilitate compliance with security protocols.
- Monitored CCTV cameras and alarm systems for security breaches.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
Guest Service Agent
Carnival Cruise Lines
03.2018 - 12.2020
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- Processed guest check-ins and check-outs following procedures for fast turnover.
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
- Assisted guests with luggage and provided directions to rooms to enhance customer service.
- Created welcoming and comfortable environment for guests.
- Maintained front desk's concierge book to provide visitors with access to relevant local information.
- Maintained accurate and up-to-date records of guest information.
- Took reservations over phone and through email, recording guest information in computer system and verifying details.
Education
High School Diploma -
Eleanor McMain Secondary School
New Orleans, LA05.2020
Skills
Access Control & Badge Verification
Timeline
Security Specialist Unarmed Officer
Stratigos Dynamics, Inc.
11.2022 - 2023
Security Officer
Allied Universal Security
12.2020 - 11.2022
Guest Service Agent
Carnival Cruise Lines
03.2018 - 12.2020
Security Officer
Hyatt Regency New Orleans
2023 - Current
High School Diploma -
Eleanor McMain Secondary School