Kayla Levine

• Monitored security systems to ensure safety and compliance within facilities.
• Conducted regular patrols to identify and report potential security vulnerabilities.
• Assisted in developing security protocols for emergency response scenarios.
• Responded promptly to alarms and incidents, ensuring swift resolution of issues.
• Assisted with crowd control, customer inquiries, and general support while maintaining a professional presence.
• Monitored entrances, exits, and restricted areas to ensure only authorized individuals accessed secured zones.

• Assisted travelers through the CLEAR identity-verification process, guiding them step-by-step to ensure a smooth and efficient airport screening experience.
• Verified passenger identity using biometric technology (fingerprint, iris scan) and confirmed travel documents while maintaining strict compliance with TSA and airport security guidelines.
• Provided exceptional customer service by greeting travelers, answering questions, and resolving issues quickly in a fast-paced, high-traffic environment.

• CCTV
• Supervised security personnel to ensure compliance with protocols and standards.
• Conducted regular safety audits to identify vulnerabilities and implement corrective measures.
• Coordinated incident response efforts, maintaining communication with law enforcement as necessary.
• Trained new security staff on procedures, emergency protocols, and company policies.

Operated baggage-handling equipment (conveyors, carts, belt loaders, tugs) to move bags between check-in, holding areas

Loaded, unloaded and sorted packages and cargo at a busy setting, ensuring proper scanning and routing of each

Maintained work-area cleanliness, monitored baggage equipment for defects, and recorded any damaged or mis-routed luggage for follow-up.

• Worked shifts including early mornings, nights, weekends and holidays, in indoor and outdoor conditions, lifting loads up to ~70 lbs and standing/walking for extended periods.

• CCTV
• Conducted regular patrols, identifying and addressing potential security risks proactively.
• Trained junior staff on protocols for incident reporting and emergency response procedures.