MEGHAN REICH
Otsego,MN
Summary
Dynamic insurance professional with a proven track record at State Farm, adept at generating sales quotes and enhancing customer relationships. Skilled in identifying client needs and achieving objectives, I successfully managed high-volume accounts at MoneyGram, driving operational efficiency and mentoring staff to elevate service delivery.
Overview
13
13
years of professional experience
Work History
Multiple Line Insurance Representative
State Farm
Elk River, MN
11.2015 - Current
- Assisted clients in understanding insurance policies and coverage options.
- Processed applications and maintained accurate client records using industry software.
- Responded to client inquiries, providing timely information and support.
- Conducted annual reviews of existing policies to update information.
- Analyzed customer needs to provide customized insurance solutions.
- Met with customers to provide information about available products and policies.
- Finalized sales and collected necessary deposits.
Partner Service Representative
MoneyGram
Saint Louis Park, MN
02.2013 - 11.2015
- Accountable for three high volume strategic clients along with supporting 70+ other essential clients in the Pacific Region of the United States all before being in the position for a year.
- Managed partner inquiries, ensuring timely resolution and satisfaction.
- Analyzed partner feedback to identify areas for service enhancement and operational efficiency.
- Mentored junior staff on best practices in partner relationship management and service delivery.
Education
Bachelor of Arts - Political Science
Winona State University
Winona, MNSkills
- Experience in generating sales quotes
- Customer relationship management
- Client needs identification
- Focus on achieving objectives
Timeline
Multiple Line Insurance Representative
State Farm
11.2015 - Current
Partner Service Representative
MoneyGram
02.2013 - 11.2015
Bachelor of Arts - Political Science
Winona State University