MEGHAN REICH
Otsego,MN
Summary
Dynamic insurance professional with a proven track record at State Farm, adept at generating sales quotes and enhancing customer relationships. Skilled in identifying client needs and achieving objectives, I successfully managed high-volume accounts at MoneyGram, driving operational efficiency and mentoring staff to elevate service delivery.
Overview
13
13
years of professional experience
Work History
Multiple Line Insurance Representative
State Farm
11.2015 - Current
- Assisted clients in understanding insurance policies and coverage options.
- Processed applications and maintained accurate client records using industry software.
- Responded to client inquiries, providing timely information and support.
- Conducted annual reviews of existing policies to update information.
- Analyzed customer needs to provide customized insurance solutions.
- Met with customers to provide information about available products and policies.
- Finalized sales and collected necessary deposits.
Partner Service Representative
MoneyGram
02.2013 - 11.2015
- Accountable for three high volume strategic clients along with supporting 70+ other essential clients in the Pacific Region of the United States all before being in the position for a year.
- Managed partner inquiries, ensuring timely resolution and satisfaction.
- Analyzed partner feedback to identify areas for service enhancement and operational efficiency.
- Mentored junior staff on best practices in partner relationship management and service delivery.
Education
Bachelor of Arts - Political Science
Winona State University
Winona, MNSkills
- Experience in generating sales quotes
- Customer relationship management
- Client needs identification
- Focus on achieving objectives
Timeline
Multiple Line Insurance Representative
State Farm
11.2015 - Current
Partner Service Representative
MoneyGram
02.2013 - 11.2015
Bachelor of Arts - Political Science
Winona State University