Summary
Overview
Work History
Education
Skills
Timeline
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Meghan Shepherd

Meghan Shepherd

Program Supervisor
Duluth,MN

Summary

Skilled Group Home Supervisor with 5 years of experience in the field. Well-versed in working under pressure and adapting to new situations. Experienced with team leadership, effective communication, and organizational skills that drive success. Committed to creating a safe and enriching environment for clients and staff to promote well-being and growth.

Overview

5
5
years of professional experience

Work History

Program Supervisor

Trillium Services, Inc.
06.2023 - Current
  • Managed a team of 7 in a 24-hour group home for at-risk, vulnerable adults and provided a safe and
    supportive environment for the service recipients.
  • Coordinated medical, psychiatric, housing, and educational services with outside organizations to ensure
    service recipient needs were met.
  • Maintained the home in a professional manner, conducted staff meetings, managed residents' funding,
    scheduled doctor appointments, and kept all files and plans updated.
  • Oversaw home inventory of supplies, groceries, and medications by tracking use and placing new orders
  • Evaluated staff's progress upon a 90-day, quarterly, and annual basis.
  • Monitored staff training, ensuring employees were equipped with the skills needed to excel in their roles.
  • Trained new staff in the company to ensure medications are properly passed, stored, and tracked.
  • Maintained and updated documentation, master files, and plans required for the state's Department of Human Services licensing.
  • Substantially reduced the cost of the group home within the first year of supervision.
  • Was on call 24 hours a day for 5 days a week and was on a weekend cohort to ensure all shifts were
    covered for 14 group homes.
  • Worked flexibly in the company as a DSP when needed while maintaining the job roles as a supervisor.

Program Coordinator

Trillium Services, Inc.
06.2022 - 06.2023
  • Provided ongoing direction and leadership for program operations.
  • Organized and managed program development through successful execution.
  • Addressed and resolved financial and operational concerns by working with team members, service recipients, and guardians.
  • Utilized behavioral strategies to promote adherence to care plans, adoption of healthy behaviors and engagement in self-care.
  • Completed required documentation for continued treatment for service recipients.
  • Maximized performance by monitoring daily activities and mentoring new staff.
  • Delivered feedback to decision-makers regarding service recipients.
  • Helped provide servies to 10 group homes.

Program Counselor

Trillium
Duluth, MN
05.2020 - 06.2022
  • Offered guidance and advice to help cultivate self-esteem and community involvement.
  • Communicated closely with other counselors to devise programs and activities.
  • Identified risk and resiliency factors within individuals and developed strategies for intervention.
  • Utilized behavioral strategies to promote adherence to care plans, adoption of healthy behaviors, and engagement in self-care.
  • Developed goal-oriented activities to improve clients' level of functioning.
  • Completed required documentation for continued treatment for service recipients.

Education

High School Diploma -

Monticello High School
Monticello, AR
05.2018

Skills

  • Group Home Experience
  • Communication Skills
  • Analysis
  • Supervisory Experience
  • Training Experience
  • Program Leadership
  • Complex Problem-Solving
  • Scheduling
  • Medication Administration
  • CPR and First Aid Certified
  • Diabetic Certified

Timeline

Program Supervisor

Trillium Services, Inc.
06.2023 - Current

Program Coordinator

Trillium Services, Inc.
06.2022 - 06.2023

Program Counselor

Trillium
05.2020 - 06.2022

High School Diploma -

Monticello High School

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Meghan ShepherdProgram Supervisor