Meghan Smith
Porter,TX
Summary
Proven server at Saltgrass Steakhouse, Landry's, adept in hospitality service expertise and POS operation, ensuring efficient and engaging guest experiences. Excelled in relationship management and service prioritization, achieving commendable guest satisfaction. Skillfully balanced high-volume demands with meticulous attention to guest needs, fostering loyalty and enhancing experiences. Motivated employee with engaging personality and flexible approach. Upbeat, friendly, and anticipating guest needs to facilitate enjoyable experiences. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable experiences for guests. Skilled in anticipating guest needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Server
Saltgrass Steakhouse, Landry's
11.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Education
High School Diploma -
Porter High School
Porter, TX05.2023
Skills
- Professional Appearance
- Memory retention
- Hospitality service expertise
- Exceptional Customer Service
- Exceptional customer service
- Guest Engagement
- Sales expertise
- Relationship Management
- Point of sale operation
- Service prioritization
Certification
- Food Handler Certificate (FHC) - American National Standards Institute (ANSI).
- Alcohol Server Certification - Training for Intervention Procedures (TIPS).
- Microsoft Office Specialist (MOS) Certification
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Server
Saltgrass Steakhouse, Landry's
11.2023 - Current
High School Diploma -
Porter High School
Similar Profiles
Dakota ClaytonDakota Clayton
Bar Server at Saltgrass Steakhouse, Landry'sBar Server at Saltgrass Steakhouse, Landry's
Dylan GonzalezDylan Gonzalez
Lead Busser at Saltgrass Steakhouse, Landry'sLead Busser at Saltgrass Steakhouse, Landry's
Emily ThomasEmily Thomas
Assistant General Manager at Saltgrass Steakhouse, Landry'sAssistant General Manager at Saltgrass Steakhouse, Landry's
Carson SanchezCarson Sanchez
Head Food Runner at Saltgrass Steakhouse, Landry'sHead Food Runner at Saltgrass Steakhouse, Landry's
Jared GentleJared Gentle
Corrections Officer at Texas Department Of Criminal JusticeCorrections Officer at Texas Department Of Criminal Justice