Meghan Spatorico
Fayetteville,NC
Summary
Detail-oriented operations professional with over 5 years of experience in behavioral healthcare. Specializes in scheduling, records management, compliance auditing, and event coordination. Proven ability to manage multiple priorities, maintain accurate documentation, and enhance team collaboration to support efficient clinic operations.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Case Coordination assistant
BehaviorLearning tree
Fayetteville, North Carolina
2023.12 - Current
- Coordinated scheduling changes, cancellations, and coverage needs to ensure adequate staffing for initial assessments.
- Assisted with initial client scheduling and supervisor placement.
- Coordinated room assignments and employee/client scheduling needs.
- Processed unpaid time-off requests and facilitated employee scheduling to maintain operational efficiency.
- Coordinated transportation requests and managed incident-report documentation to support compliance and client safety.
- Assisted with CPR/BLS training coordination, scheduling, and certification tracking.
Compliance & Records Manger
Behavior Learning Tree
Fayetteville, North Carolina
2022.11 - Current
- Conducted progress-note compliance audits, ensuring adherence to regulatory standards.
- Assisted with parent-training audits and reviewed documentation to enhance compliance accuracy.
- Managed client files and discharge documentation, maintaining organized records for regulatory adherence.
- Performed attendance audits for clients and employees.
- Created reauthorization templates and distributed documentation to supervisors.
- Assisted with late-note conversions and administrative audits.
- Supported employee file management, including tracking credential expirations and training requirements.
- Prepared documentation related to employee disciplinary actions in accordance with applicable compliance requirements.
Event Coordinator
Behavior Learning Tree
Fayetteville, NC
2022.10 - Current
- Planned and coordinated client and staff events, summer programs, break activities, and special events to enhance engagement and satisfaction.
- Coordinated materials and resources for events and programs to ensure seamless execution and participant experience.
- Supported staff birthday celebrations, team-building activities, and calendar events.
- Managed Facebook page content and interactions to enhance online presence.
Administrative & Front Desk Operations
Behavior Learning Tree
Fayetteville, NC
2021.06 - Current
- Streamlined front-desk communication and daily workflow, enhancing organization of clinic operations.
- Facilitated effective communication among employees, supervisors, clients, and internal departments.
- Coordinated clinic activities and logistics across multiple locations to ensure seamless operations.
- Scheduled room assignments and managed building room usage to meet staff and client needs.
- Maintained approved client pickup lists and assisted with updates to critical client information.
- Managed materials and resources through checkout and return processes, while keeping supplies ready for daily use.
- Created and updated Learning Tree session templates, data sheets, and administrative records.
- Delivered mail and packages to designated employees and departments., packages, marketing materials, and supply orders to employees and storage areas.
Sales Key Holder
Torrid Clothing Store
Fayetteville, North Carolina
2019.04 - 2022.07
- Opened and closed the store, ensuring all opening and closing procedures were completed correctly
- Served as a leader on duty and supervised employees during shifts
- Provided excellent customer service and helped customers with product selection, sizing, and styling
- Motivated team members to consistently achieve or surpass daily sales targets
- Operated the cash register and handled cash, credit/debit, returns, and exchanges
- Assisted the Store Manager and Assistant Manager with daily store operations
- Trained new employees on store policies, procedures, and customer service to enhance onboarding experience
- Managed fitting rooms and maintained a clean, organized, and welcoming sales floor
- Restocked merchandise and ensured products were properly organized and displayed
- Received shipments, unpacked merchandise, and organized inventory
- Assisted with visual merchandising, floor sets, and promotional displays
- Monitored inventory and communicated low-stock or damaged merchandise to management
- Resolved customer concerns and issues with professionalism to ensure satisfaction
- Ensured store security and followed company loss-prevention procedures
- Executed daily operational tasks to ensure smooth store functioning, paperwork, and operational checklists
- Shared critical updates between management and sales associates to enhance team coordination between management and sales associates
- Helped create a positive, productive, and team-oriented work environment
Education
High School Diploma -
Jack Britt High School
Fayetteville, NC2018-06
Associate of Applied Science - Paralegal Studies
Bryan University
Arizona 2026-10
Skills
Administrative Support Office Operations Scheduling & Coordination Records Management Data Entry Document Management Compliance Auditing Client Relations Employee Support Supply & Inventory Management Event Coordination Training Coordination Credential Tracking Calendar Management Communication Problem Solving Organization Attention to Detail
- Schedule coordination
- Staffing Management
- Compliance auditing
- Records management
Certification
- CPR certified - American Heart Association
- 40 hour RBT Certification - Central Reach Institute
- Safety Care Training - Crisis Prevention Institute
Accomplishments
- President's Volunteer Service Award
- Top Monthly / Quarterly Sales Award
- Outstanding Leadership Award
- Team Excellence Award
Affiliations
- Volunteer work with Fayetteville PAL Program
- Volunteer with Church Youth Group
- Storm Relief Fundraising Events
- Donation Drives for Local Shelters
- CEU for Administrative Development
- Volunteer work with Make-A-Wish
Timeline
Case Coordination assistant
BehaviorLearning tree
2023.12 - Current
Compliance & Records Manger
Behavior Learning Tree
2022.11 - Current
Event Coordinator
Behavior Learning Tree
2022.10 - Current
Administrative & Front Desk Operations
Behavior Learning Tree
2021.06 - Current
Sales Key Holder
Torrid Clothing Store
2019.04 - 2022.07
High School Diploma -
Jack Britt High School
Associate of Applied Science - Paralegal Studies
Bryan University