Meghan Thibodeau

Vadnais Heights,MN

Summary

Enthusiastic Patient Care Coordinator motivated to work with patients, families and care teams efficiently. Friendly, adaptable and collaborative professional successful devising satisfying solutions to complex problems.

Overview

years of professional experience

Work History

Patient Care Coordinator

University of Minnesota School of Dentistry

09.2021 - Current

Greet and assist patients with check-in and checkout procedures
Scheduling initial and follow-up appointments for various clinics
Manage schedule and triage patient communications for Graduate Periodontics specialty clinic
Create and update patient medical charts using demographic and insurance information
Process and handle monetary transactions including cash, check, credit/debit card, etc
Performed as subject matter expert for training new team members
Answered telephone calls to offer office information, answer questions, and direct calls to faculty and residents
Proficient in Microsoft Office and Google Applications

Team Lead

Fleet Farm

02.2015 - 12.2021

Performed inventory control procedures to manage stock
Facilitated high volumes of cash, credit, and gift card transactions, verifying cash drawer balance
Maintained company's visual merchandise standards through general housekeeping and planograms
Computed and created purchase orders to monitor stock levels
Checked items received against items ordered by verifying receipts
Audited and corrected discrepancies in inventory numbers
Developed and maintained billing procedures to make timely payments

Education

Bemidji State University

Bemidji, MN

Skills

Interdepartmental Collaboration
Verbal and Written Communication

Organization and Time Management
Customer Service

Timeline