Alyssa Pinarreta
New Bedford,MA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Patient Care Coordinator
Mass General Hospital
11.2023 - Current
- Maintainsconfidentiality of patient data and condition to safeguard health information.
- Communicate with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.
- Act as main point of contact for patients, doctors, and hospital staff by closely reviewing medical charts and maintaining high levels of communication.
- Working closely with patients to deliver excellent and direct individualized patient care.
Student Mentor
Coaching4Change
02.2023 - 05.2023
- Monitored student academic progress, communicating with each student frequently and intervening to assist students experiencing difficulties.
- Offered stability and positive reinforcement in student lives to build strong rapport and trust with students and parents.
- Counseled students individually and in group sessions to help promote personal and educational motivation.
- Implemented and coordinated school activities and events.
Assistant Store Manager
Cold Stone Creamery
07.2019 - 12.2022
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Monitored store areas to identify and proactively resolve issues negatively impacting operations.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
Education
Masters of Social Work -
Boston University School of Social Work
Boston05-2028
Bachelor of Arts - Psychology
Boston College
Chestnut Hill, MA12.2023
Skills
- Articulate Communication
- Office Administration
- Administrative Supervision
- Patient Relations
- Interdepartmental Collaboration
- HIPAA Compliance
- New Hire Training
- Appointment Scheduling
- Epic software proficiency
- Microsoft Word mastery
- Google docs proficiency
Timeline
Patient Care Coordinator
Mass General Hospital
11.2023 - Current
Student Mentor
Coaching4Change
02.2023 - 05.2023
Assistant Store Manager
Cold Stone Creamery
07.2019 - 12.2022
Masters of Social Work -
Boston University School of Social Work
Bachelor of Arts - Psychology
Boston College