Meghan Warren
Kingwood
Summary
Driven HR Administrative Compliance Specialist with 10+ Years of experience. Working in a customer service-oriented environment has equipped me with the essential skills necessary to successfully interact and communicate with a wide array of clients. My extensive experience in data entry and database management has given me the ability to professionally and efficiently process unemployment claims. I take great pride in my work, and it is reflected in my ability to help provide the highest quality customer service.
Overview
11
11
years of professional experience
Work History
HR Administrative Compliance Coordinator
Insperity
03.2024 - Current
- Enter and manage unemployment claims in AIMS database, ensuring 100% accuracy and timely processing.
- Open and sort mail for the unemployment team, as well as for other areas of the department as needed.
- Maintains organized files and records and sends information to records department regularly.
- Faxes claim responses and wage information to state agencies as appropriate.
Associate Software Implementation Analyst
Insperity
10.2023 - 03.2024
- Created configuration notes, documentation, and reviewed product and accuracy prior to sending to clients.
- Completed setup of client’s software.
- Configured interfaces to integrate with existing HR, payroll, or accounting systems.
- Conducted rigorous testing on all system integrations, achieving a 100% success rate in interface validation and minimizing post-launch troubleshooting.
- Worked with multiple clients on system optimization through project closing.
Independent Sales Consultant
Mary Kay Inc.
09.2019 - 10.2023
- Communicated with customers through various channels and responded promptly to customer inquiries.
- Maintained a positive, empathetic, and professional attitude toward customers at all times.
- Acknowledged and resolved customer complaints.
- Processed orders, forms, applications, and requests weekly with 100% accuracy.
- Created records of customer interactions, transactions, comments, and complaints.
Business Processing Specialist
Assurant
11.2014 - 09.2021
- Conducted research and analyzed data to identify opportunities for improvement in business processes or developed new methods to improve efficiency.
- Trained employees in new procedures or processes.
- Underwrote and processed 100+ new business contracts daily.
- Reviewed documents for accuracy.
- Met metrics with high volume data entry and 10-key.
- Provided excellent customer service via phone and email.
Education
Associates - Business Management/Human Resources
DeVry University
Skills
- Data entry and database management
- Microsoft Office proficiency
- Multi-Tasking and prioritization
- Customer Service and support
- 74 WPM
- Time management and organization
- Email and phone communication skills
- Attention to detail
- Strategic and Critical thinking
- Client Relations and claims processing
- Legal Compliance
Timeline
HR Administrative Compliance Coordinator
Insperity
03.2024 - Current
Associate Software Implementation Analyst
Insperity
10.2023 - 03.2024
Independent Sales Consultant
Mary Kay Inc.
09.2019 - 10.2023
Business Processing Specialist
Assurant
11.2014 - 09.2021
Associates - Business Management/Human Resources
DeVry University
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