Meghan Westbrook
Springfield,MA
Summary
Experienced with managing accounts receivable and ensuring timely collections. Utilizes exceptional analytical skills to reconcile accounts and identify discrepancies. Track record of maintaining accurate financial records and fostering productive client relationships.
Overview
10
10
years of professional experience
Work History
Accounts Receivable Specialist
The Kids' Dentist
09.2015 - Current
- Implemented electronic billing systems to reduce paper waste and improve overall efficiency in the dental office''s financial operations.
- Streamlined pre-authorization processes for complex dental procedures, ensuring timely insurance approvals and minimizing treatment delays.
- Improved patient billing accuracy by streamlining dental coding procedures and maintaining up-to-date knowledge of industry standards.
- Reduced instances of late payments from patients by implementing automated reminders sent via email or text messages before the due date.
- Managed high volumes of patient files accurately while prioritizing urgent cases for quicker processing times within the dental office workflows.
- Educated patients on their insurance benefits and coverage options, empowering them to make informed decisions regarding their dental care expenses.
- Maintained a comprehensive understanding of dental procedures and terminology, enabling clear communication with both patients and insurance companies regarding billing matters.
- Enhanced revenue collection rates by diligently monitoring outstanding accounts, initiating timely follow-ups, and negotiating payment plans with patients.
Patient Coordinator
KD Orthodontics
09.2015 - 02.2020
- Provided excellent customer service to all patients, addressing concerns and answering questions promptly and professionally.
- Maintained up-to-date knowledge on insurance policies, medical terminology, and clinic protocols in order to provide accurate information and assistance to patients.
- Ensured accuracy of insurance information for each patient visit, verifying coverage details ahead of time for smooth processing at appointment time.
- Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
- Increased efficiency of the front office operations through effective multitasking, attention to detail, and organization skills.
Education
Medical Billing And Coding
Branford Hall
Springfield, MA12-2014
Skills
- Accounts receivable
- Accurate payment posting
- Claims processing
- Attention to detail
- Payment tracking
- Dental terminology
- Insurance billing
- HIPAA compliance
- Office organization
Timeline
Accounts Receivable Specialist
The Kids' Dentist
09.2015 - Current
Patient Coordinator
KD Orthodontics
09.2015 - 02.2020
Medical Billing And Coding
Branford Hall
Similar Profiles
Alyssa StockallAlyssa Stockall
Financial Coordinator at The Kids' DentistFinancial Coordinator at The Kids' Dentist
Jordan SullivanJordan Sullivan
Back Office Manager at Wilmington Kids DentistBack Office Manager at Wilmington Kids Dentist
Reece DansieReece Dansie
Sterile Technician at The Kids' Dentist Gig HarborSterile Technician at The Kids' Dentist Gig Harbor
Stephanie RosarioStephanie Rosario
Phlebotomist at Boston IVFPhlebotomist at Boston IVF
Elaine BellElaine Bell
Program Specialist at Way Finders – Safe Step / Turning Point / Kenquad ProgramsProgram Specialist at Way Finders – Safe Step / Turning Point / Kenquad Programs