Meghan Wholley
Fairport,NY
Summary
Motivated hostess with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
1
1
year of professional experience
Work History
Hostess/Waitress
The Underpass Bar And Grill
03.2022 - Current
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
- Bussed and reset tables to keep dining room and work areas clean.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Trained new waitstaff on proper food handling, customer service and safety procedures.
- Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Education
High School Diploma -
Fairport Senior High School
Fairport, NY06.2023
Skills
- Process Monitoring
- Menu Presentation
- Table Setting Arrangements
- Menu Memorization
- Safety and Sanitation
- Restocking Condiments
- Transactions and Cash Handling
- Buffet Setup and Takedown
- Table Bussing
- Stocking and Replenishing
- Taking Reservations
- To-Go Order Preparation
Timeline
Hostess/Waitress
The Underpass Bar And Grill
03.2022 - Current
High School Diploma -
Fairport Senior High School
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