Summary
Overview
Work History
Education
Skills
Timeline
Generic
Meghan Williams

Meghan Williams

Houston,TX

Summary

Dynamic Leasing Consultant with a proven track record at Morgan Group, excelling in customer service and fair housing regulations. Enhanced tenant satisfaction through effective conflict resolution and strategic marketing, achieving high occupancy rates. Skilled in building rapport and streamlining processes, ensuring seamless move-ins and fostering positive community engagement.

Professional with solid experience in leasing and property management. Strong ability to build relationships with potential tenants and ensure lease agreements are executed efficiently. Skilled in customer service, sales, and conflict resolution. Known for teamwork, adaptability, and achieving high occupancy rates.

Overview

9
9
years of professional experience

Work History

Leasing Consultant

Morgan Group
10.2023 - Current
  • Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
  • Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
  • Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
  • Conducted thorough market research to stay informed of current trends and competitor offerings.
  • Verified tenant incomes and other information before accepting lease applications.
  • Increased tenant satisfaction by promptly addressing concerns and resolving issues.
  • Responded to requests and scheduled appointments for property showings.
  • Greeted clients, showed apartments, and prepared leases.
  • Provided exceptional customer service, addressing inquiries in a timely manner to maintain positive relationships with tenants.
  • Developed marketing materials to highlight property features, differentiating from competitors.

Leasing Consultant

Mosiac
04.2024 - 10.2024
  • Resolved conflicts between tenants regarding noise, encroachments, and parking.
  • Ensured compliance with fair housing laws, keeping detailed records of all tenant interactions and transactions.
  • Managed online listings for the property, ensuring accurate information was available for potential tenants at all times.
  • Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
  • Maintained high occupancy rates through effective marketing strategies and excellent customer service.
  • Enhanced community atmosphere by planning and executing engaging resident events.
  • Collaborated with team members to consistently provide a seamless leasing experience for all clients.
  • Streamlined the application process for prospective tenants, reducing wait times and increasing efficiency.
  • Distributed and followed up on tenant renewal notices.
  • Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
  • Maintained organized files on all current and past tenants, allowing for efficient retrieval of information when needed.
  • Increased lease renewals, maintaining open and effective communication with current tenants.
  • Leveraged social media platforms to market properties, reaching wider audience of potential tenants.
  • Conducted property tours for potential tenants, showcasing amenities to increase leasing interest.

Assistant Manager

Avenue5
01.2022 - 12.2023
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Leasing Consultant/Assistant Manager

Allied Orion
04.2018 - 01.2022
  • Assisted with property management tasks, ensuring timely completion of maintenance requests and rent collections.
  • Collected rent and tracked resident payments and information in computer system.
  • Coordinated closely with maintenance staff to ensure apartment units were prepared for new occupants in a timely manner.
  • Developed strong relationships with local businesses, creating partnerships that benefited both parties.
  • Collected monthly rent payments and other fees, always properly recording, and processing money.
  • Participated in regular training sessions to stay current on industry trends and best practices.
  • Assisted in budget preparation for leasing activities, aligning with property management financial goals.
  • Facilitated community events to foster positive living environment and encourage tenant engagement.
  • Utilized property management software to track leasing activity and tenant information, improving data accuracy and accessibility.
  • Negotiated lease agreements to meet both tenant needs and property management goals.
  • Maintained accurate and up-to-date records of all leasing transactions and tenant communications.
  • Provided exceptional customer service, promptly addressing tenant inquiries and concerns.
  • Streamlined application process, reducing turnaround time for applicant approvals.
  • Assisted in preparation of lease agreements, ensuring compliance with local laws and regulations.

Leasing Consultant

SYNC Residential
10.2016 - 02.2018
  • Boosted property revenue by skillfully negotiating lease terms and rent increases.
  • Improved overall property appearance by coordinating regular inspections and suggesting necessary improvements.
  • Improved efficiency, organizing leasing office operations and reducing paperwork processing time.
  • Improved online property listings with high-quality photos and detailed descriptions, attracting more prospective tenants.
  • Conducted market research to ensure competitive pricing and offerings in leasing market.
  • Enhanced tenant retention rates, conducting exit interviews to gather feedback for continuous improvement.
  • Coordinated with maintenance teams to ensure apartments were move-in ready, improving tenant move-in experience.
  • Communicated effectively with owners, residents, and on-site associates.
  • Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
  • Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
  • Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
  • Conducted thorough market research to stay informed of current trends and competitor offerings.

Education

Associate of Science - Applied Science

San Jacinto College
Pasadena, TX
01-2026

Skills

  • Customer service
  • Fair housing regulations
  • Building rapport
  • Fair housing policies

Timeline

Leasing Consultant

Mosiac
04.2024 - 10.2024

Leasing Consultant

Morgan Group
10.2023 - Current

Assistant Manager

Avenue5
01.2022 - 12.2023

Leasing Consultant/Assistant Manager

Allied Orion
04.2018 - 01.2022

Leasing Consultant

SYNC Residential
10.2016 - 02.2018

Associate of Science - Applied Science

San Jacinto College

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