Open To Work
Meghann Russell
Fort Cobb
Work Preference
Overview
19
19
years of professional experience
1
1
Certification
Work History
customer service
financial accountabilityEducation
Gracemont
05.2017 - Current
- Customer care
- 8 years' experience supervising/caring for children
- 7 years' experience with financial transactions/financial accountability Education:Technical Certificate, Business Information Technology Education -
- 05/2017Administrative Assistant Caddo Kiowa Technology Center, Fort Cobb, Diplomata, Gracemont High School
- 05/2005 Gracemont, Bookwork Experience:Bank Teller, First State Bank, Gracemont, OK
- 05/2017-present
- Provides account services to customers by receiving deposits and loan payments; cashing checks; issuing savings withdrawals; recording night and mail deposits; selling cashier's checks, traveler's checks, and series e bonds; answering questions in person or on telephone; referring to other bank services
- Records transactions by logging cashier's checks, traveler's checks, and other special services; preparing currency transaction reports
- Cross-sells bank products by answering inquiries; informing customers of new services and product promotions; ascertaining customers' needs; directing customers to a branch representative
- Completes special requests by closing accounts; taking orders for checks; opening and closing Christmas and vacation clubs; exchanging foreign currencies; providing special statements, copies, and referrals; completing safe-deposit box procedures
- Reconciles cash drawer by proving cash transactions; counting and packaging currency and coins; reconciling loan coupons and other transactions; turning in excess cash and mutilated currency to head teller; maintaining supply of cash and currency
- Complies with bank operations and security procedures by participating in all dual-control functions; maintaining customer traffic surveys; auditing other tellers' currency; assisting in certification of proof
- Maintains customer confidence and protects bank operations by keeping information confidential
- Contributes to team effort by accomplishing related results as needed
Child Care Teacher
Mother Goose Daycare
Gracemont
10.2008 - 12.2016
- Supervise and monitor the safety of children in their care
- Prepare meals and organize mealtimes and snacks for children
- Help children keep good hygiene; Change the diapers of infants and toddlers
- Organize activities or implement a curriculum that allow children to learn about the world and explore interests
- Develop schedules and routines to ensure that children have enough physical activity, rest, and playtime
- Watch for signs of emotional or developmental problems in children and bring the problems to the attention of parents
Waitress/Hostess
Denny's Diner
Chickasha
03.2007 - 08.2008
- Keep records of children's progress, routines, and interest
- Greeting guests as they enter and putting them on a waiting list as necessary
- Providing guests with menus and answering any initial questions; knowledge of the menu
- Seating guests at tables or in waiting areas
- Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers; Providing great customer service
- Engaging with guests to ensure they're happy with food and service; Responding to complaints and helping to resolve them
- Answering phone calls, taking reservations and answering questions
- Provide the perfect service experience for every Guest; Ensure the Guest feels important and welcome in the restaurant
- Ensure hot food is hot and cold food is cold; Adhere to timing standards for products and services
- Look for ways to consolidate service and increase table turns; Apply positive suggestive sales approach to guide Guests
- Pre-bus tables; maintain table cleanliness, bus tables; Assist in keeping the restaurant clean and safe
- Looks for ways to avoid waste and limit costs; Adhere to all cash handling policies and procedures
Education
High school or equivalent -
Skills
- Computer skills
- Microsoft Word
- Customer relationship building
- Client interaction via phone calls
- CPT coding
- Childcare
- English
- Organizational skills
- Objection handling (sales technique)
- Research
- Filing
- Customer Service
- Search engines
- Administrative experience
- Microsoft Outlook
- Microsoft Excel
- Front desk
- Time management
- Infant Care
- Employee orientation
- Medical Billing
- Office experience
- Client relationship development
- Prospecting
- ICD-9
- Outside sales
- Adobe Acrobat
- Microsoft Office
- Phone communication
- Medical coding
- ICD-10
- Writing skills
- Technical Proficiency
- Debits & credits
- Banking
- Call center
- Medical terminology
- Toddler Care
- Computer operation
Certification
Driver's License
Timeline
customer service
financial accountabilityEducation
05.2017 - Current
Child Care Teacher
Mother Goose Daycare
10.2008 - 12.2016
Waitress/Hostess
Denny's Diner
03.2007 - 08.2008