Meghann Sullivan
Denham Springs,LA
Summary
Enthusiastic and reliable professional whom takes pride in providing excellent customer service and creating memorable experiences for customers. Skilled in anticipating customer needs with respect, addressing complaints and resolving issues in a timely manner. Hardworking and passionate with strong organizational skills ready to assist to achieve company goals.
Overview
8
8
years of professional experience
1
1
year of post-secondary education
Work History
Bayhost/Lead Server Trainer
Topgolf
09.2020 - Current
- Efficiently processed payments from customers, resolving any discrepancies in a timely manner to ensure accurate financial records.
- Enhanced guest satisfaction by providing exceptional customer service and promptly addressing their needs with integrity.
- Streamlined communication between front-of-house staff and kitchen team members by relaying orders accurately, resulting in improved food quality delivered to guests.
- Ensured proper safety to guests for exceptional player experience.
Server
Caliente Mexican Craving
01.2017 - 10.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Esthetics License - Esthetics
Aveda Arts & Science
Hammond, LA 05.2023 - 11.2023
Skills
Leadership
Interpersonal abilities
Conflict Resolution
Tactfulness
Safety Compliance
Training and Development
Employee Engagement
Problem-Solving
Timeline
Esthetics License - Esthetics
Aveda Arts & Science
05.2023 - 11.2023
Bayhost/Lead Server Trainer
Topgolf
09.2020 - Current
Server
Caliente Mexican Craving
01.2017 - 10.2021
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