Megyn Palmer
Mount Pleasant,UT
Summary
Proven track record in enhancing guest experiences and streamlining reservations, as demonstrated at Tavern and Table. Skilled in server support and guest relations, adept at managing seating arrangements and improving operational efficiency. Successfully balanced high-volume telephone reception with meticulous menu management, contributing to a significant improvement in customer satisfaction.
Overview
11
11
years of professional experience
Work History
Host
Tavern and Table
02.2023 - Current
- Monitored seating area and checked restrooms regularly to keep spotless.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
Babysitter
Various Members of Community
01.2014 - Current
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Played games, worked on puzzles, and read books to young children.
- Taught children to organize toys, wash hands, and share by leading by example.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Planned fun outings and educational activities to keep children entertained.
- Communicated with parents regarding children's progress and development, raising any issues.
Food Rinner
Wild Wing Cafe
01.2021 - 03.2023
- Greeted customers and provided outstanding customer service.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Provided attentive service and proactively assessed guest needs.
- Assisted wait staff with timely food delivery and guest requests.
- Greeted customers and provided menus upon arrival to dining room.
- Arranged tables and chairs for special occasions and events.
- Assisted customers with carry-out service.
Education
High School Diploma -
Oceanside Collegiate Academy
Mount Pleasant Sc05-2027
Skills
- Server Support
- Telephone reception
- Menu management
- Reservations Management
- Guest Relations
- Seating arrangements
- Reservations
Timeline
Host
Tavern and Table
02.2023 - Current
Food Rinner
Wild Wing Cafe
01.2021 - 03.2023
Babysitter
Various Members of Community
01.2014 - Current
High School Diploma -
Oceanside Collegiate Academy
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