Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Mehair Afroz

Queens,USA

Summary

Dedicated customer service professional with a proven track record at Walgreens, Sweetgreen, and Checkers, known for a friendly and approachable demeanor in every interaction. Expertise in communication and problem-solving ensures the delivery of a caring and efficient service experience that fosters customer loyalty. Eager to leverage strong interpersonal skills in a dynamic, customer-focused environment to enhance satisfaction and drive business success. Committed to creating positive experiences that leave a lasting impression on customers.

Overview

4
4
Languages
2
2
years of professional experience

Work History

Customer Service / Team Member

Sweetgreen
New York, NY
03.2025 - 04.2026
  • Greeted and assisted customers while taking orders accurately.
  • Ensured fast and courteous service in a high-volume environment.
  • Handled customer inquiries and resolved issues, ensuring satisfaction and loyalty.

Customer Service Associate

Checkers
Jamaica, NY
08.2024 - 02.2025
  • Maintained knowledge of menu items and promotions.
  • Delivered excellent service with attention to customer needs.
  • Assisted customers with inquiries and product selection, ensuring satisfaction and loyalty.

Customer Service Associate

Walgreens
New York, NY
09.2025 - Current
  • Assisted customers with inquiries, purchases, and resolving issues efficiently.
  • Maintained a clean and organized store environment.
  • Processed transactions accurately using point-of-sale systems to maintain efficient operations.

Education

Associate of Science - Health Care Management

LaGuardia Community College
Long Island City, NY
06.2028

College Degree -

Feni Govt Girls College
Feni, Bangladesh
01.2024

Skills

  • Customer Service & Care
  • Excellent Communication
  • Team Collaboration
  • Time Management
  • POS system operation
  • Language proficiency

Languages

English
Bengali
Hindi
Urdu

Timeline

Customer Service Associate

Walgreens
09.2025 - Current

Customer Service / Team Member

Sweetgreen
03.2025 - 04.2026

Customer Service Associate

Checkers
08.2024 - 02.2025

Associate of Science - Health Care Management

LaGuardia Community College

College Degree -

Feni Govt Girls College