MEHER MAKKER
Corona,CA
Summary
Administrative operations professional focused on improving workflow efficiency in skilled nursing facilities through streamlined admissions and coordinated cross-department communication. Track record of managing complex task execution and supporting operational continuity. Data-driven approach to process improvement and performance optimization.
Overview
2
2
years of professional experience
Work History
Administrative Assistant
Corona Post Acute
Corona, CA
02.2026 - 07.2026
- Managed front-desk operations by answering and routing calls, making facility announcements, greeting visitors, and tracking residents leaving and returning for dialysis appointments.
- Processed admissions by assembling packets and arbitration agreements, obtaining required signatures, entering referrals in RTS, taking resident photographs, updating demographics, and confirming room readiness.
- Scanned and uploaded medical records, organized confidential files, and created Excel trackers for requested legal data; conducted post-discharge wellness calls and communicated resident concerns to appropriate staff.
- Compiled punch-detail, missing-punch, and nursing hours per patient day (NHPDP) reports; organized employee lists, entered hours, completed Time Adjustment Request Forms, and maintained records for legal document requests.
- Supported business-office collections by contacting private-pay accounts, documenting follow-ups, and updating resident balances and collection records.
- Coordinated nursing recruitment through an applicant tracking system by reviewing applications, shortlisting candidates, updating applicant records, and scheduling interviews.
- Oversaw food and nutrition operations, created employee schedules for over 20 staff, conducted inspection-readiness rounds, and facilitated resident activity setup.
Administrative & Operations Coordinator
Ameristar Real Estate
Corona, CA
10.2024 - 01.2026
- Tracked and monitored open orders, requests, and approvals to guarantee accurate processing within required timelines.
- Coordinated multiple ongoing tasks simultaneously, prioritizing urgent items while maintaining accuracy across all administrative responsibilities.
- Conducted daily email follow-ups with clients, vendors, and internal teams to ensure timely resolution of open items and outstanding requests.
- Prepared and maintained Excel tracking logs and status reports to provide clear visibility on progress and outstanding items.
- Identified delays, discrepancies, or issues in workflows and reported findings directly to management with clear summaries and recommended next steps.
Education
Bachelor of Arts - Business Administration, Business Analytics
California State University, Fullerton
01-2026
Skills
- Healthcare & Workforce Systems: ISolved, PointClickCare (PCC), Applicant Tracking System (ATS), Referral Triage System (RTS)
- Microsoft Office Suite: Excel, Word, PowerPoint
- Google Workspace & Email Systems: Google Docs, Google Sheets, Google Drive, Gmail, Outlook-style platforms, digital filing, and record maintenance
- Data analysis
- Project management
- Microsoft Excel
- Data entry
Personal Information
Availability: Willing to Relocate
LANGUAGES
English, Hindi, Punjabi
HONORS AND AWARDS
Employee of the Month (March), Recognition for Academic Excellence, Dean's Honor List, Gold Award for Leadership
Timeline
Administrative Assistant
Corona Post Acute
02.2026 - 07.2026
Administrative & Operations Coordinator
Ameristar Real Estate
10.2024 - 01.2026
Bachelor of Arts - Business Administration, Business Analytics
California State University, Fullerton