Meher Samad
Mason
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication. Friendly candidate with passion for providing excellent customer service and facilitating guest satisfaction. Hardworking and flexible individual takes reservations, provides assistance and handles payments.
Overview
3
3
years of professional experience
Work History
Rental Sales Agent
Avis Car Rental
Mason, OH
04.2024 - 05.2024
- Maximized revenue by recommending appropriate rental products and upselling services to customers.
- Collaborated with team members to improve sales strategies and meet monthly targets.
- Navigated computer systems effectively to manage bookings, customer information, and record-keeping tasks.
- Coordinated vehicle availability with other departments to accommodate last-minute requests or reservation changes.
Front Desk Receptionist
CG Dental
06.2022 - 08.2022
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Collected room deposits, fees, and payments.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
Front Desk Receptionist
Saba Chughtai MD & Associates
08.2021 - 05.2022
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Collected room deposits, fees, and payments.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
Education
Bachelor of BS - Psychology
University of Cincinnati
04.2026
William Mason High School
01.2022
Skills
- Reliability and punctuality
- Customer service and assistance
- Problem-solving skills
- Fluent Bilingualism
- Cross-cultural communication
- Dental and psychiatrist office software
- Front Desk Management
- Guest Services
Accomplishments
- Mason High School Principals award, 2021
- Islamic Center of Greater Cincinnati Graduate certificate award, 2020
Honors And Awards
- Mason High School Principals award (2021)
- Islamics Center of Greater Cincinnati Graduate Certificate award (2020)
Leadership And Involvement
- University of Cincinnati's President of the Pakistani Student Association (2023-current)
- Islamic Center of Greater Cincinnati Youth group president (2021 – 2022)
- Unified for Uganda Organization member (2019-2022)
- Muslim Student Association (2019-2022)
Languages
Urdu
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Rental Sales Agent
Avis Car Rental
04.2024 - 05.2024
Front Desk Receptionist
CG Dental
06.2022 - 08.2022
Front Desk Receptionist
Saba Chughtai MD & Associates
08.2021 - 05.2022
Bachelor of BS - Psychology
University of Cincinnati
William Mason High School