Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mehki Roberson

Summary

A highly skilled and detail-oriented asset protection professional with a broad range of experience in retail security, investigation, and customer service. Currently serving as a Supply Chain Asset Protection Agent at Nordstrom, where I conduct thorough investigations into employee theft, prevent asset loss through surveillance and access control, and monitor inventory systems to ensure accuracy. Previously held roles at Macy's and T.J. Maxx, where I was responsible for identifying high-risk items, preventing theft, and maintaining safety protocols. I have a strong background in using technology to support security measures, including setting up surveillance systems and optimizing networks as an IT Technician. Known for my ability to respond quickly to emergencies, maintain a secure environment, and collaborate with teams to reduce losses while delivering excellent customer service.

Overview

4
4
years of professional experience

Work History

Supply Chain Asset Protection Agent

Nordstrom
08.2024 - Current
  • Conducted thorough investigations into employee theft, resulting in appropriate disciplinary actions.
  • Prevented company asset loss through surveillance, employee package checks, trash checks and enforcement of civil and criminal laws pertaining to retail security.
  • Monitored inventory control systems, identifying discrepancies and rectifying them promptly to minimize losses.
  • Oversaw access control measures at facility entrances, reducing unauthorized entry attempts substantially.

IT Technician

Supra IS, INC
11.2023 - 02.2024


  • Set up security cameras for use in company buildings.
  • Established, repaired and optimized networks by installing wiring, cabling and devices.

Asset Protection Detective

Macy's Department Store
03.2023 - 04.2023
  • Managed case files efficiently, ensuring timely resolution of incidents and accurate record-keeping for future reference.
  • Prevented significant inventory losses by identifying high-risk items and implementing targeted security measures.
  • Responded quickly to emergency situations within the premises, ensuring the safety of employees and customers alike during critical incidents.
  • Maintained building safety and security when opening and closing facility.

Material Handler

Tesla
11.2022 - 01.2023
  • Transported inventory items to appropriate locations.
  • Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
  • Supported production goals, ensuring that all necessary materials were available when needed on the manufacturing floor.
  • Maintained a safe work environment by following proper safety protocols and conducting regular inspections.

Customer Service Associate

T.J. Maxx
08.2022 - 10.2022
  • Acted as a visual deterrent to prevent potential loss/dishonesty
  • Greeted customers appropriately, demonstrate courtesy and respect
  • Responded to customer requests for assistance by referring customers to store management or customer service
  • Observed and reported any suspicious behavior or critical incidents to LP or store management

Merchandise Associate

T.J. Maxx
08.2020 - 08.2022
  • Transported merchandise to sales floor and restocked shelves, racks and bins.
  • Increased customer satisfaction by providing exceptional service and maintaining a clean, organized sales floor.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Answered customer questions regarding store merchandise, department information, and pricing.

Education

Associate of Science - Information Technology

Chabot College
Hayward, CA
05-2026

High School Diploma -

Hayward High School
Hayward, CA
06-2022

Skills

  • External theft prevention
  • CCTV monitoring
  • Internal theft prevention
  • Physical security measures
  • Access control management
  • Retail operations
  • Report writing
  • Customer service

Timeline

Supply Chain Asset Protection Agent

Nordstrom
08.2024 - Current

IT Technician

Supra IS, INC
11.2023 - 02.2024

Asset Protection Detective

Macy's Department Store
03.2023 - 04.2023

Material Handler

Tesla
11.2022 - 01.2023

Customer Service Associate

T.J. Maxx
08.2022 - 10.2022

Merchandise Associate

T.J. Maxx
08.2020 - 08.2022

Associate of Science - Information Technology

Chabot College

High School Diploma -

Hayward High School
Mehki Roberson