Mehmet Ali Elmas
Lake Hiawatha,NJ
Summary
Focused Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships. Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams. Performance-oriented Sales Leader offering exceptional record of achievement over 11-year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.
Overview
14
14
years of professional experience
Work History
Sales Manager
CrossCountry Mortgage
10.2023 - 04.2024
- Lead and manage a team of mortgage loan officers, providing guidance, coaching, and performance feedback to drive individual and team success
- Develop and implement sales strategies to achieve company targets for mortgage loan originations, revenue growth, and market expansion
- Implemented cost-saving strategies, reducing operational expenses, and staffing overhead by 15%, ensuring quality service during peak market demand
- Assisted clients in understanding various mortgage options.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
- Attended industry events and conventions to expain sales opportunities.
Sales Manager
NJ Lenders Corp
08.2012 - 10.2023
- Worked for one of the top sales people in the United States (2 years in a row of closing $1B+ in volume)
- Managed 20 staff members on the team while maintaining and meeting deadlines for mortgage commitment dates and closings
- Prepared and reviewed loan applications, verifying applicant information and supporting documentation for accuracy
- Collaborated with underwriters, processors and closing agents to expedite loan approvals and closings while adhering to regulatory requirements
- Provided personalized guidance to clients throughout the loan process, addressing inquiries and concerns to ensure a smooth transaction
- Assisted Secondary Marketing team to hedge and lock loans.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Evaluated performance against goals and implemented appropriate development plans.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Operations Manager
Bosphorus Restaurant
01.2010 - 04.2018
- Directed operations of a bustling restaurant, leading 50 staff members, enhancing service standards, and ensuring operational excellence for a diverse clientele
- Championed fiscal stewardship, scrutinizing cost and sales data, resulting in optimized expenditures and an 8% year-over-year revenue growth during my leadership tenure
- Managed a team of 12 direct reports, overseeing everything from payroll to scheduling, achieving a 95% staff retention rate, and fostering a collaborative work culture
- Established robust inventory control protocols, ensuring minimal waste, efficient resource utilization, and sustained profitability in a dynamic culinary setting.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Devised processes to boost long-term business success and increase profit levels.
- Developed and implemented strategies to maximize customer satisfaction.
Teller
TD Bank
01.2011 - 05.2012
- Process customer transactions accurately and efficiently, including deposits, withdrawals, and loan payments while maintaining a balanced cash drawer
- Provide friendly and professional service to customers, addressing inquiries, resolving issues, and cross-selling bank products to meet their financial needs
- Adhere to bank policies, procedures, and regulatory requirements to ensure compliance and mitigate risk
- Collaborate with team members to achieve branch goals and deliver a positive banking experience for customers.
- Educated customers on use of banking website and mobile apps.
Education
BS in Economics and Finance - Finance And Economics
William Paterson University
Wayne, NJ05.2015
Skills
- Microsoft Office Suite (advanced in Excel)
- Staff Management
- Sales team training
- Market Research
- Solution selling
- Sales operation
- Sales Planning
- Client Relationship Management
- Account Management
- Pipeline Management
- Profitability Optimization
- Lead Generation
Accomplishments
- Licensed Mortgage Loan Officer (NMLS)
- Certified Mortgage Planning Specialist
Languages
Turkish
Native or Bilingual
Timeline
Sales Manager
CrossCountry Mortgage
10.2023 - 04.2024
Sales Manager
NJ Lenders Corp
08.2012 - 10.2023
Teller
TD Bank
01.2011 - 05.2012
Operations Manager
Bosphorus Restaurant
01.2010 - 04.2018
BS in Economics and Finance - Finance And Economics
William Paterson University