MEHNUMA MAHZABIN
Tampa,FL
Summary
Hardworking and motivated Manager with 7 years of experience and record of success in SS Cattle Farm. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills. Astute business management professional with solid history of success in building business from ground up. Solid background maintaining high quality while motivating workers, satisfying customers, and meeting demanding production goals. Business leader familiar with administrative, financial and marketing activities. Manages operations using goal-oriented approach. Well-versed in personnel management, recordkeeping and compliance requirements. Industrious, hardworking and passionate about driving company success. Hard-driving business leader offering skill in strategic business planning and team development. Skillfully recruit and train employees at all levels to meet customer and business demands. Articulate, forward-thinking and resourceful in meeting unique needs. Demonstrated record of achievement acquiring customers, generating revenue and keeping costs under control. Focused on streamlining operations, energizing teams and strengthening business structures to stay agile in face of diverse demands. Experienced with business management, strategic planning, and financial oversight. Utilizes customer-centric approach to drive business growth and improve service quality. Track record of fostering team collaboration and implementing effective operational strategies. Business professional with comprehensive understanding of running successful ventures. Proven ability to optimize operations and boost profitability. Focused on collaboration and achieving sustainable results, known for adaptability and reliability. Key skills include financial oversight and strategic decision-making, along with excellent problem-solving abilities.
Overview
9
9
years of professional experience
Work History
Proprietor
SS Cattle Farm
07.2017 - Current
- Assigned tasks to associates to fit skill levels and maximize team performance
- Recruited and hired 50 qualified candidates to fill open positions
- Trained employees on additional job positions to maintain coverage of roles at all times
- Greeted and encouraged feedback from customers to implement in-farm operational changes
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability
- Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications
- Aided in negotiation with vendors and suppliers to reduce overall costs.
- Developed a loyal client base by consistently delivering exceptional service and cultivating long-term relationships.
- Analyzed market trends to identify opportunities for expansion and diversification in the industry.
- Developed and managed relationships with vendors and suppliers.
- Managed finances, budgeting, and forecasting to optimize business growth and profitability.
- Increased customer satisfaction by providing personalized service and addressing clients'' needs.
- Mentored staff members, fostering professional development and enhancing overall team performance.
- Resolved conflicts among employees in a timely manner, promoting effective communication within the team.
- Enhanced productivity by streamlining workflows and optimizing daily processes within the business operations.
- Provided customer service on accounts and resolved problems.
- Strategically led business expansion into new markets, resulting in increased revenue generation opportunities.
- Grew business by developing business plans, hiring staff and obtaining initial investments.
- Fostered strong relationships with key industry stakeholders to establish beneficial collaborations for mutual growth.
- Reduced employee turnover rate by creating a positive work environment and implementing comprehensive training programs.
- Negotiated contracts with suppliers, securing favorable terms that reduced operational expenses.
- Maximized resource utilization, reducing waste while increasing overall operational efficiency.
- Signed over new accounts by formulating business plans and launching new company services.
- Implemented innovative inventory management systems to reduce costs and improve product availability.
- Fulfilled customer shipping needs by completing all purchase orders and customer invoices.
Shift Manager
SUBWAY®Restaurants
11.2022 - 06.2023
- Handled more than 5 escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored over 20 employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Promoted a positive work environment through open communication and constructive feedback.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Excelled in every store position and regularly backed up front-line staff.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Handled emergency situations with a calm demeanor, ensuring the safety of both customers and employees during critical incidents.
- Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
- Exercised composure under pressure and in escalated customer service scenarios.
- Managed employee schedules to ensure adequate coverage during peak hours, resulting in a smoother workflow.
- Adhered to company standards and compliance requirements for operations and cleanliness of areas.
- Ensured strict adherence to safety guidelines, reducing workplace accidents and incidents significantly over time.
- Played an essential role in achieving store goals through strategic planning alongside upper management during regular meetings.
- Maximized profitability by monitoring labor costs closely, optimizing staff deployment based on expected customer traffic patterns.
- Scheduled staff to establish adequate coverage during peak business hours.
- Contributed to increased sales revenue by motivating staff to achieve individual and team goals consistently.
- Provided ongoing coaching to team members in order to drive continuous improvement in their performance levels consistently over time.
- Tracked receipts, employee hours, and inventory movements.
- Monitored and analyzed sales data to identify trends and adjust strategies accordingly, staying ahead of market demands.
- Boosted customer satisfaction by implementing customer feedback system to address and resolve concerns promptly.
- Streamlined inventory management processes, reducing waste and optimizing stock levels.
- Led by example, demonstrating strong work ethic and commitment to excellence, inspiring staff to achieve their best.
- Established operational objectives and work plans and delegated assignments to subordinate managers.
- Oversaw loading and unloading of packages in warehouse.
Teacher
Radiance Coaching Center
09.2015 - 08.2018
- Helped 30 students build learning and study skills to achieve educational goals
- Differentiated instruction according to student ability and skill level
- Monitored student progress using exams and assignments to check for thorough understanding
- Scheduled and held parent-teacher conferences to keep parents up-to-date on children's academic performance
- Worked outside normal hours to be available to answer parent and student questions
- Taught students to exercise problem solving methodology and techniques during tests
- Established and maintained a safe play environment for children
- Developed lessons, activities and materials to cover all required course material.
Education
Bachelor of Science - BioMedical Science
University of South Florida
Tampa, FL12.2022
Skills
- Staff development
- Sales Techniques
- Marketing
- Project management
- Friendly, positive attitude
- Team building
- Operations Management
- Revenue Generation
- Purchasing and planning
Languages
Bengali
Full Professional
Hindi
Full Professional
Urdu
Full Professional
English
Full Professional
Timeline
Shift Manager
SUBWAY®Restaurants
11.2022 - 06.2023
Proprietor
SS Cattle Farm
07.2017 - Current
Teacher
Radiance Coaching Center
09.2015 - 08.2018
Bachelor of Science - BioMedical Science
University of South Florida
Similar Profiles
Wyatt LaskowskiWyatt Laskowski
Help With Calf Vaccination and Castration at My Grandfathers Cattle FarmHelp With Calf Vaccination and Castration at My Grandfathers Cattle Farm
Preston GibsonPreston Gibson
Farm Hand at Young's Cattle FarmFarm Hand at Young's Cattle Farm
Jacob PerkinsJacob Perkins
Farm Ranch Hand at Somer Oak Cattle FarmFarm Ranch Hand at Somer Oak Cattle Farm