Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Mehul Jariwala

Newark,DE

Summary

Versatile Managing Director with proven abilities across all levels of organizational management. Talented in developing partnerships, overseeing personnel and developing tactical plans to meet strategic goals. Proven leader with significant background in working with multiple teams to produce outcomes that exceed expectations.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Director of Operations

Platinum Dining Group
12.2000 - Current
  • Oversee daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
  • Train and coach junior and senior level management for each unit.
  • Member of PDG Executive team which develops systems and procedures to improve operational quality and team efficiency.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Manage promotions and advertising for all print and social media platforms for company.
  • Develop creative designs for menus and logos for 6 concepts.
  • Facilitate company payroll for over 400 employees.
  • Directly responsible for opening of first Mexican concept for Platinum Dining Group.
  • Directly involved with opening of second location of Taverna concept.
  • Defined, implemented, and revised operational policies and guidelines.

General Manager of Operations

Taverna Rustic Italian
09.2012 - 05.2017
  • Opened an operated first rustic Italian concept for Platinum Dining Group. - Oversaw all areas of operations for FOH & BOH.
  • Created and executed new company standards in employee retention and hospitality.
  • Created and implemented promotions on social media.
  • Established a culture of continuous improvement by identifying opportunities for enhancement in operations, systems, and procedures.
  • Developed high-performing teams through effective coaching, mentoring, and performance management strategies.
  • Drove revenue growth by identifying new business opportunities and forging strategic partnerships.

General Manager of Operations

Redfire Grill & Steakhouse
01.2010 - 09.2012
  • Rebranded and operated an existing location to become first steakhouse concept for PDG.
  • Retrained existing staff to understand new levels of excellence within service and hospitality.
  • Created and implemented an innovative beverage and cocktail program.
  • Oversaw all areas of operations for FOH & BOH.
  • Interacted well with customers to build connections and nurture relationships.

General Manager of Operations

Dome Restaurant + Bar
10.2008 - 12.2010
  • Enhanced customer satisfaction with proactive communication, timely issue resolution, and continuous process improvement initiatives.
  • Established a culture of continuous improvement by identifying opportunities for enhancement in operations, systems, and procedures.
  • Developed high-performing teams through effective coaching, mentoring, and performance management strategies.

Assistant General Manager of Operations

Dome Restaurant + Bar
12.2000 - 12.2008
  • Enhanced customer satisfaction with timely resolutions of issues and effective communication strategies.
  • Coordinated with General Manager in different operational issues and promotional activities.
  • Introduced new technologies into day-to-day operations which simplified workflow management processes ultimately contributing towards greater overall productivity.
  • Oversaw all beverage ordering and training.
  • Developed and implemented a relevant cocktail program.

Education

Bachelor of Science - Hotel, Restaurant, Institutional Management

University of Delaware
Newark, DE
05.2000

Skills

  • Operational Efficiency
  • Operations Oversight
  • Strategic Planning
  • Strategic planning and execution
  • Process Improvement
  • Staff training/development
  • Teamwork and Collaboration
  • Customer Relations

Certification

Servesafe certified, 2025

Timeline

General Manager of Operations

Taverna Rustic Italian
09.2012 - 05.2017

General Manager of Operations

Redfire Grill & Steakhouse
01.2010 - 09.2012

General Manager of Operations

Dome Restaurant + Bar
10.2008 - 12.2010

Director of Operations

Platinum Dining Group
12.2000 - Current

Assistant General Manager of Operations

Dome Restaurant + Bar
12.2000 - 12.2008

Bachelor of Science - Hotel, Restaurant, Institutional Management

University of Delaware

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Mehul Jariwala