Highly-motivated employee and student with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Patient Care Associate
The James Cancer Hospital And Solove Research Institute
Columbus
09.2024 - Current
Provided compassionate support to patients during treatments and procedures.
Assisted nursing staff with patient monitoring and vital signs collection.
Educated patients on treatment plans and care instructions clearly.
Answered call lights promptly and responded appropriately to inquiries from both staff members and families of patients.
Collected biological specimens and packaged for laboratory transport to complete diagnostic tests.
Documented information in patient charts and communicated status updates to interdisciplinary care team.
Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
Assistant Manager
Dairy Queen Grill & Chill
Reynoldsburg
07.2023 - 09.2024
Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
Enforced company policies and procedures to strengthen operational standards across departments.
Delegated daily tasks to team members to optimize group productivity.
Organized training sessions for new hires to familiarize them with the workplace environment.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
Crew Member
Dairy Queen Grill & Chill
Reynoldsburg
05.2021 - 07.2023
Assisted patrons in making menu selections.
Answered phone calls promptly to provide accurate information about menu items or prices.
Followed all safety guidelines while operating equipment such as ovens, blenders, and fryers.
Presented orders to guests within anticipated service times.
Processed payments on cash register and counted back bills and change to patrons.
Maintained a clean and sanitized work environment.
Maintained safe food handling practices to prevent germ spread.
Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
Talked pleasantly with customers while taking orders and promoted positive image for business.
Education
Some College (No Degree) - Neuroscience
The Ohio State University
Columbus, OH
06-2027
High School Diploma -
Eastmoor Academy
Columbus, OH
06-2023
Skills
Adaptable
Time management
Eager learner
Quality Assurance
Calm and level-headed under duress
Compassionate
Quick problem solver
References
Manager from The James
Navik Patel
(614) 377-1001
Navik.Patel@osumc.edu
Boss from Dairy Queen
Vivek Patel
(317) 999-1813
Timeline
Patient Care Associate
The James Cancer Hospital And Solove Research Institute