Summary
Overview
Work History
Education
Skills
Timeline
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Meiah Ortiz

Albuquerque,NM

Summary

A driven person to accommodate and satisfy my customers needs in every field of work I have been in. I am quick on my feet, communicative, extremely friendly, upbeat, and am great at understanding and resolving all issues that need to be resolved. I provide the best fast and high quality service that I possibly can. skilled at explaining options customers an deal great under high-stress environments.

Overview

3
3
years of professional experience

Work History

Pharmacy Technician

Walgreens
Gallup, NM
12.2020 - Current
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
  • Counted and labeled prescriptions with correct item and quantity.
  • Stocked, labeled and inventoried medication to keep accurate records.
  • Assisted patients in minimizing medical expenses by recommending generic alternative prescription medications.
  • Resolved non-routine issues like third party billing, computer system and customer service issues.
  • Collected co-payments or full payments from customers..
  • Coordinated verification and filling of more than 150 daily prescriptions in high-volume pharmacy environment.

Server

El Rancho Restaurant
Gallup, NM
05.2020 - 08.2020
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Used slow periods to restock supplies, ice, trays and delivery bags.
  • Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Checked over 25 daily IDs to verify ages and uphold NM liquor laws.
  • was quick to get customers what they needed in a short amount of time and took every opportunity to check in on them

Retail Sales Associate

UNM Bookstore
Albuquerque, NM
08.2019 - 05.2020
  • Greeted customers and helped with product questions, selections and purchases.
  • Helped customers complete purchases, locate items and join reward programs.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Used POS system to process sales, returns, online orders and gift card activations.
  • Issued receipts and processed refunds, credits or exchanges.
  • Folded and arranged merchandise in attractive displays to drive sales.

Cashier/ Server

Sizzler Restaurant
Gallup, NM
04.2019 - 08.2019
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Used POS system to enter orders, process payments and issue receipts.
  • Demonstrated product features, answered questions, and redirected objections to highlight positive aspects.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Supervised restocking of salad bar and buffet for lunch and dinner service.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Inspected dishes and utensils for cleanliness.

Education

No Degree - Arts

University of New Mexico
Albuquerque, NM

Skills

  • Work Order Preparations
  • Active Listening
  • Cash Register Operation
  • High-Volume Dining
  • Food and Beverage Service
  • Cool Under Pressure
  • Able to Lift 30 Pounds
  • Menu Memorization and Presentation
  • Conflict and Complaint Resolution
  • Transactions and Cash Handling
  • Warm and Friendly
  • Age Verification
  • Course Suggestions
  • Time Management
  • Customer Service

Timeline

Pharmacy Technician

Walgreens
12.2020 - Current

Server

El Rancho Restaurant
05.2020 - 08.2020

Retail Sales Associate

UNM Bookstore
08.2019 - 05.2020

Cashier/ Server

Sizzler Restaurant
04.2019 - 08.2019

No Degree - Arts

University of New Mexico
Meiah Ortiz