Meigan Moen
Benson,AZ
Summary
Dynamic, people-focused professional with a proven track record in leadership, communication, and organizational management, eager to contribute to a human resources role within a hiring agency. Extensive experience in hospitality environments has fostered a strong ability to enhance team collaboration and build positive workplace cultures. Recognized for driving employee engagement and operational efficiency in fast-paced service settings, with expertise in conflict resolution and staff support. Committed to empowering teams to thrive while ensuring alignment between employee success and exceptional guest experiences.
Overview
13
13
years of professional experience
Work History
Barista
Mad Mule Coffee
01.2025 - Current
- Prepared and served premium espresso beverages to maintain product quality and customer satisfaction.
- Ensured cleanliness and organization of work area while adhering to health and safety standards.
- Assisted customers in selecting beverages, providing personalized recommendations based on preferences.
- Instructed new baristas in coffee preparation methods and customer service excellence to ensure high-quality service delivery.
- Streamlined inventory management processes, reducing waste and optimizing supply orders.
Social Worker / Case Manager
Arizona Department of Child Safety
01.2022 - 01.2026
- As a Social Worker and Case Manager at the Arizona Department of Child Safety in Benson, AZ, responsibilities include ensuring child safety and delivering comprehensive support and services both within the department and throughout the community to multiple families. Monthly engagement is maintained with both children and adults, facilitating ongoing investigations and case management. Daily duties involve conducting interviews and counseling sessions, interacting with all families involved in active cases. Regular evaluations and assessment updates are completed to monitor progress and address any emerging needs. The role includes significant experience working with children and adults who have disabilities or behavioral health issues, requiring specialized support and sensitivity. Preparation of court reports is an essential part of the job, as is conducting family functioning assessments every three months. Individualized case plans are developed, and staffing meetings are organized for each family, ensuring a coordinated approach to care and intervention. Confidentiality is rigorously maintained across all aspects of case management. The caseload typically consists of more than 25 cases at any given time, managed efficiently and successfully. Support and encouragement are provided to families to foster behavioral changes, aiming for successful reunification whenever possible. Adoption procedures and subsidy completion are handled as needed, with prompt and clear communication provided to address any questions or requirements.
Social Worker/Support Coordinator
State of Arizona Developmental Disability Division
01.2024 - 01.2025
- As a Social Worker and Support Coordinator for the State of Arizona Developmental Disability Division in Benson, AZ, the role centers around building and sustaining productive relationships with a wide range of community organizations, agencies, and service providers. This networking expands the available support options for families, ensuring comprehensive assistance for those in need. Personalized care plans are developed for each family, taking into account their individual circumstances, goals, and challenges. These plans are tailored to address specific needs and facilitate positive outcomes. All client interactions are documented thoroughly, including progress notes and records of referrals both made and received. These records are maintained in strict compliance with confidentiality guidelines to protect the privacy of all parties involved. The position involves managing a caseload of more than 50 families at any given time. Efficient and timely follow-up is provided for all ongoing cases to ensure consistent support and intervention. Regular home visits are conducted to assess living conditions and provide hands-on assistance as required. These visits help identify areas where additional resources or support may be necessary. Coordination and facilitation of support services are at the core of this role, guaranteeing families have access to essential resources and services that promote their well-being and safety.
Administration Office/HR Management
Benson Lumber and Supply LLC
01.2020 - 01.2022
- In this role, I was responsible for maintaining the business’ financial records and ensuring the books were accurately balanced. My daily duties included making staff schedules, completing payroll, paying vendors in a timely manner, and handling a variety of other administrative tasks necessary for the smooth operation of the company. I demonstrated proficiency in computer-based recording and data entry, as well as utilizing internet resources, email, Microsoft Office, and other essential programs required for the position. My responsibilities also included answering phones and organizing company meetings, during which I took detailed notes to ensure clear communication and thorough documentation. Part of my human resources responsibilities involved regularly reviewing, updating, and revising company hiring practices and HR policies to maintain compliance with OSHA standards and all applicable local, state, and federal labor regulations. By fostering a positive and responsive work environment, I was able to raise employee retention rates by 10%, achieving an overall retention rate of greater than 90% over a two-year period. Additionally, I developed successful recruitment practices that enabled the company to build a strong, cohesive team. This contributed directly to increases in both business revenue and customer satisfaction.
Certified Chiropractic Assistant
Sage Run Family Chiropractic
03.2019 - 04.2020
- During my time as a Certified Chiropractic Assistant, I was responsible for collecting and documenting patient medical information, including vital signs such as blood pressure, oxygen levels, and temperatures. I ensured the efficiency of the office by coordinating patient charts and assisting individuals with a variety of needs. By providing knowledgeable education on chiropractic procedures, I contributed to improved patient outcomes. To maintain confidentiality and accuracy, I managed all patient files, recorded detailed notes in the doctor’s files, and handled data entry for each individual record. My duties included directing patients to exam rooms, answering their questions, and preparing them for Peripheral Neuropathy evaluation exams. In addition, I performed a range of therapies—such as electric muscle stimulation, PEMF, LIT Laser Light, and vibration therapy for balance—under the doctor’s supervision and took notes during chiropractic treatments. I was also responsible for organizing the daily appointment schedule, ensuring efficient patient flow throughout the day. Maintaining a clean and orderly environment was essential, so I regularly sanitized, restocked, and organized exam rooms and medical equipment.
Elementary Teacher
Berean Academy
07.2017 - 02.2019
- During my tenure as an elementary teacher at Berean Academy, I was dedicated to assessing student learning progress and comprehension through routine tests and standardized examinations. My approach to instruction involved teaching subject-specific material while incorporating effective learning strategies and essential social skills. I regularly met with parents to discuss individualized education plans for students who were considered at risk, ensuring that each child received the support and attention they needed. My responsibilities included creating, proctoring, and reviewing various tests and quizzes, as well as managing accurate grade books to track student performance. I designed daily lesson plans tailored to the unique needs of my students, making sure classroom activities promoted engagement and growth. To foster a welcoming and nurturing learning environment, I organized classroom supplies and decorated walls to encourage fun and meet educational objectives.
Rural Carrier Associate
United States Postal Service
05.2017 - 11.2017
- As a Rural Carrier Associate with the United States Postal Service, I was responsible for ensuring that mail and parcels were delivered efficiently and securely along assigned routes. I carefully loaded and secured items in delivery trucks to prevent damage, maintaining a high standard in the care and handling of all packages. My role required precise sorting and placement of mail into both mailboxes and post office boxes, with a strong focus on accuracy. At the conclusion of each shift, I inspected truck equipment and supplies, promptly reporting any issues or safety hazards to supervisors to support a safe and reliable work environment. I was committed to the security of all federal mail, safeguarding both parcels and letters throughout every stage of delivery. Additionally, I responded to customer inquiries and provided information regarding postal regulations, ensuring clear communication and excellent service for recipients on my route.
Office Manager
Rutherford Diversified Industries
05.2015 - 01.2017
- During my time as Office Manager at Rutherford Diversified Industries, I was responsible for overseeing all inventory activities. This included ordering supplies, stocking items, and managing the receipt of shipments to ensure that the office operated smoothly and efficiently. I successfully implemented 100% of all job proposals related to pending contracting work with customers, ensuring that each project progressed according to plan and met client expectations. My role also encompassed managing all phases of data entry, which involved maintaining accurate and up-to-date records essential for the company’s operations. I thrived in a fast-paced office environment, demonstrating adaptability and effective time management to support the needs of both staff and customers. Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook Mail enabled me to handle a variety of administrative tasks and streamline office communications. I ensured ongoing compliance with all company requirements, maintaining high standards of operational integrity. Additionally, I composed and drafted all outgoing correspondence and reports for managers, supporting clear and professional communication across the organization.
Patient Educator/Office Manager
Tap into Wellness Chiropractic
01.2013 - 05.2015
- In my role as Patient Educator and Office Manager at Tap into Wellness Chiropractic, I was responsible for maintaining comprehensive patient records. This included completing all necessary documentation such as service plans, treatment reports, medical histories, and progress notes to ensure accurate tracking of patient care. I provided counseling to patients regarding illness and pain management, developing and completing individualized treatment plans tailored to each patient’s specific needs. My approach emphasized the ability to encourage positive behavioral changes, supporting patients in their healing process. Additional duties included managing patients scheduling and overseeing insurance processing, ensuring that appointments and billing were handled efficiently and accurately. I consistently communicated with patients in a professional and courteous manner, fostering a welcoming and supportive environment within the office. To further enhance my skills and expertise, I thoroughly researched newly identified diagnoses and medical procedures as they arose. This commitment to ongoing learning allowed me to expand my knowledge and provide the highest level of support to both patients and the practice.
Education
Masters: Business Administration and HR Management -
University of Phoenix
Tempe, AZ04-2021
Bachelor of Arts - Psychology
Argosy University Online
Phoenix, AZ01-2014
Skills
- Type 50WPM
- Administrative functions
- Team Player
- Principles and practices of case management
- Excellent time management skills
- Conflict Management
- Data analytics
- Effective Communication Skills written and verbal
- Proficient in planning and organization
- Excellent writing skills/Including legal court reports/case plans/family assessments
- Dependable
- Strong client relations/Customer service
- Maintain Confidentiality
- Detailed oriented
- Skilled educator and trainer
- Court related skills and knowledge
- Professionalism/leadership
- Expert multitasking skills
- Report and presentation development
- Expert in QuickBooks, Microsoft Office, Excel, and Outlook
- Interviewing skills
- HR policies and procedures
- Training and mentoring
- Recruiting
- Background checks
- Payroll administration
- Wages and salary
Interests
Research, Cook, Entertain, Crafts, Exercise, Travel
Timeline
Barista
Mad Mule Coffee
01.2025 - Current
Social Worker/Support Coordinator
State of Arizona Developmental Disability Division
01.2024 - 01.2025
Social Worker / Case Manager
Arizona Department of Child Safety
01.2022 - 01.2026
Administration Office/HR Management
Benson Lumber and Supply LLC
01.2020 - 01.2022
Certified Chiropractic Assistant
Sage Run Family Chiropractic
03.2019 - 04.2020
Elementary Teacher
Berean Academy
07.2017 - 02.2019
Rural Carrier Associate
United States Postal Service
05.2017 - 11.2017
Office Manager
Rutherford Diversified Industries
05.2015 - 01.2017
Patient Educator/Office Manager
Tap into Wellness Chiropractic
01.2013 - 05.2015
Bachelor of Arts - Psychology
Argosy University Online
Masters: Business Administration and HR Management -
University of Phoenix