Meika Briggs

Engaged with customers to assess needs and expectations for tailored solutions.

• Updated systems with order specifics, customer preferences, and billing information.
• Collected payments and arranged billing processes efficiently.
• Resolved customer issues through knowledgeable support, enhancing satisfaction levels.
• Provided product information and processed orders through telephone and in-person interactions.
• Maintained databases with accurate and updated customer data.
• Facilitated discussions to clarify product inquiries and address concerns effectively.
• Handle continuous work volume by interacting with patients and referrals via (inbound & outbound) phone calls, email and fax