Summary
Overview
Work History
Education
Skills
Personal Information
References
Timeline
Generic

Tia Belcher

Franklin,USA

Summary

Detail-oriented Customer Quality Specialist with proven skills in time management and communication. Expertise in conducting root cause analysis and managing inventory to enhance customer satisfaction and product quality.

Overview

10
10
years of professional experience

Work History

Customer Quality Specialist

Dorman Products
Portland, TN
08.2020 - Current
  • Maintained accurate inventory records utilizing warehouse management systems.
  • Contacted suppliers to verify shipment details.
  • Responded to customer inquiries regarding order status and shipment arrivals.
  • Conducted root cause analysis for identified problems related to product quality.

Inspector

Vermont Thread Gage
Franklin, KY
01.2020 - 08.2020
  • Performed routine maintenance on inspection equipment to ensure optimal performance.
  • Inspected threaded gages for compliance with industry standards and specifications.
  • Filled out and submitted logs and paperwork on-time.

McDonalds Manager

McDonald's
Franklin, KY
05.2015 - 01.2020

Supervised daily operations to achieve optimal restaurant performance.

  • Trained and mentored team members in effective customer service techniques.
  • Implemented inventory management practices to ensure adequate stock levels.
  • Enforced food safety standards and ensured compliance across all kitchen areas.

Education

High school or equivalent -

Franklin-Simpson High School
Franklin, KY
05.2019

Skills

  • Customer relationship management
  • Quality assurance
  • Team leadership
  • Attention to detail
  • Time management

Personal Information

Work Permit: Authorized to work in the US for any employer

References

References available upon request.

Timeline

Customer Quality Specialist

Dorman Products
08.2020 - Current

Inspector

Vermont Thread Gage
01.2020 - 08.2020

McDonalds Manager

McDonald's
05.2015 - 01.2020

High school or equivalent -

Franklin-Simpson High School