Summary
Overview
Work History
Education
Skills
References
Community Service
Certification
Affiliations
Timeline
Generic

Mekenna Sherman

Fresno,CA

Summary

Business Entrepreneurship graduate from California State University, Fresno, with a strong foundation in business development, strategic planning and innovative problem-solving. Equipped with hands-on experience with launching and managing projects, developing business plans, and analyzing market trends. Excellent communication and interpersonal skills, with a passion for building relationships and implementing solutions that add value. Eager to leverage academic knowledge and practical skills to contribute success and growth to your business.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Restaurant Server

The Lime Lite
Fresno, CA
03.2021 - Current
  • Managed multiple tasks simultaneously while providing excellent customer service.
  • Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
  • Verified guest satisfaction with meals and suggested additional items to increase restaurant sales.
  • Trained new employees on restaurant procedures and plating techniques.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.

Office Assistant

Sunrun
Fresno, CA
02.2022 - 04.2023
  • Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
  • Coordinated travel arrangements for staff members, including making reservations for flights or hotels.
  • Managed office supply inventory by tracking orders and ensuring adequate stock levels are maintained at all times.
  • Performed data entry tasks into various computer systems accurately and efficiently.

Cashier/Barista Manager

Panera Bread
Fresno, CA
02.2021 - 12.2021
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions.
  • Monitored inventory levels of supplies and restocked when necessary.
  • Maintained calm demeanor during high-volume periods and special events.

Cashier/Front of House

Dog House Grill
Fresno, CA
03.2020 - 10.2020
  • Developed strong customer service skills by providing efficient and accurate service.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Supported other departments within the restaurant by providing assistance when needed.

Nanny

Rummonds Family
Fresno, CA
06.2018 - 03.2020
  • Assisted children with daily activities, such as dressing, bathing, and feeding.
  • Planned age-appropriate activities to help foster physical, mental, and emotional development.
  • Transported children to school, extracurricular activities, and appointments when needed.
  • Kept detailed records of each child's progress including meals eaten, naps taken.

Education

B.S. - Business Entrepreneurship

CSU, Fresno
Fresno, CA
12-2023

Diploma -

Buhach Colony High School
Atwater, CA
01.2017

Skills

  • Proficient Written Communication
  • Collaborative Team Player
  • Trustworthy Work Ethic
  • Effective Multi-Tasking
  • Effective Time Management
  • Effective Organization
  • Adaptable Learner
  • Optimistic Outlook

References

Available upon request

Community Service

  • Service for Sight, Fresno, CA, 08/01/17, 12/18/2020, Volunteered countless hours at Valley Center for the Blind, publicized the awareness of the visually impaired
  • Joining Forces, Fresno, CA, 08/01/17, 12/18/2020, Volunteered time to aid blind or visually impaired service members at the local VA, raised funds for donations
  • Delta Gamma Fraternity, Fresno, CA, 08/01/17, 12/18/2020, Attended and coordinated philanthropic events, managed funds at philanthropic events, held high regards for education

Certification

  • Hootsuite Academy, Social Media Marketing

Affiliations

  • Delta Gamma Sorority
  • Joining Forces
  • Service for Sight

Timeline

Office Assistant

Sunrun
02.2022 - 04.2023

Restaurant Server

The Lime Lite
03.2021 - Current

Cashier/Barista Manager

Panera Bread
02.2021 - 12.2021

Cashier/Front of House

Dog House Grill
03.2020 - 10.2020

Nanny

Rummonds Family
06.2018 - 03.2020

B.S. - Business Entrepreneurship

CSU, Fresno

Diploma -

Buhach Colony High School

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