Work History
Timeline
Overview
Education
Skills
Summary
Work Preference
Generic

Mekenzie Harwood

Crew Member
Independence,KY

Work History

Crew Member

McDonald's
10.2024 - Current
  • Prepared sandwiches for customers
  • Maintain a quick and efficient ordering process
  • Ensure all stations are stocked with the supplies they need
  • Make sure that everyone is comfortable in their position and assist when needed
  • Maintain a professional environment
  • Friendly with customers
  • Provide customers with anything additional they need with their order
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Accurately operated cash register to process customer payments.
  • Ensured accurate order fulfillment with diligent attention to details while assembling meals.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Streamlined communication between kitchen and front-of-house staff, ensuring timely order fulfillment.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Brewed coffee and tea and changed out drink station syrups.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Completed milkshakes and ice cream desserts for customers.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Prepared recipe ingredients by washing, peeling, cutting, and measuring.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Maintained cleanliness and organization of dining area, leading to improved customer experiences.
  • Enhanced customer experiences by quickly addressing and resolving complaints.
  • Backed up servers by setting up trays and completing some food deliveries.
  • Supported training of new crew members, leading to more efficient onboarding process.
  • Improved order accuracy by closely following preparation guidelines and double-checking orders before serving.

Crew Member

Pet Supplies Plus
04.2024 - 08.2024

- Help pet parents find the perfect food for their four-legged family

- Restock anything that was needed

- Provide the customers with a clean and efficient shopping process

- Checking for anything that needed to be reordered

- Gather aquatic friends or reptiles/arachnids for customers

- Advise new pet parents

- Maintain a clean front counter and entryway

- Clean and prepare cat cages and ferret enclosures

- Make stock look inviting and neat

- Provide a quick check-out process

- Answer phone calls and redirect if needed

- Run orders out to cars and return quickly to continue the flow of business

- Create and bag DoorDash orders and prepare them for pick up

Timeline

Crew Member

McDonald's
10.2024 - Current

Crew Member

Pet Supplies Plus
04.2024 - 08.2024

High School Diploma -

Ignite Institute
08.2020 - 05.2025

High School Diploma -

Scott High School
08.2020 - 05.2025

Overview

1
1
year of professional experience
2
2
years of post-secondary education

Education

High School Diploma -

Ignite Institute
Erlanger
08.2020 - 05.2025

High School Diploma -

Scott High School
Taylor Mill, KY
08.2020 - 05.2025

Skills

Teamwork and collaboration

Multitasking and organization

Time management

Problem-solving

Clear communication

Cash handling

Cleaning

Attention to detail

Customer engagement

Taking orders

Cleaning and sanitizing

Self-discipline

Interactive communication skills

Flexible schedule

Safe food handling

Integrity and honesty

Safety awareness

Initiative and Self-motivation

Basic math

Verbal and written communication

Leadership qualities

Drive-thru operations

Food preparation

Heavy lifting

Learning agility

Crew leadership

Safety

Resilience and persistence

Hospitality service expertise

Valid Driver's license

Complex Problem-solving

Visual communication

Creativity and innovation

Inventory restocking

Order management

Performance improvement

Menu memorization

Supplies monitoring and restocking

Cooking

Positive company representation

Food running

Health code compliance

Beverage preparation

Assertiveness

Diversity awareness

Equipment maintenance

Ordering procedures

Salesmanship

Influencing skills

Point-of-sale transactions

Sales expertise

Point of sale operation

Order delivery practices

Product promotion

Task prioritization

Product knowledge

Quality assurance

Workplace safety

Reliability and punctuality

Sanitation protocols

Recipe adherence

Summary

Offering friendly and cooperative attitude, with willingness to learn and grow in dynamic environment. Brings understanding of importance of customer service and teamwork, along with ability to handle tasks efficiently and accurately. Ready to use and develop communication and problem-solving skills in any role.

Work Preference

Work Type

Part Time

Work Location

On-Site

Important To Me

Paid time offFlexible work hoursWork-life balanceCareer advancement4-day work week
Mekenzie HarwoodCrew Member