Mekera Grant
East Orange
Summary
Motivated and reliable individual with 3+ years of customer service & management experience, including roles in cashiering, security, and food service. Skilled in managing transactions, providing excellent customer service, and supporting team operations. Seeking to transition into a caregiver role to leverage strong communication, patience, and people-focused skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Management
ShopRite
03.2021 - Current
- Operated self-checkout areas and assisted customers to ensure smooth transactions.
- Supervised cashier team, ensuring efficient operation and customer satisfaction.
- Handled cash, processed payments, and balanced registers efficiently.
- Assisted in training new staff and supporting onboarding.
- Took on management responsibilities when needed, overseeing front-end operations and supporting team members.
- Managed high-volume calls, ensuring timely and accurate responses to customer requests.
- Assisted executive management with calendar management, travel arrangements, and meeting coordination to optimize their schedules.
Education
High School Diploma -
East Orange Campus High School
East Orange, NJ06-2023
Skills
- Customer service & communication
- Cash handling & register operations
- Self-checkout management
- Time management
- Problem solving & attention to detail
- Ability to work in fast-paced environments
- Leadership & teamwork
Certification
SORA (Security Officer Registration Act) Card
Food Safety Training
Timeline
Management
ShopRite
03.2021 - Current
High School Diploma -
East Orange Campus High School
Additional Information
- Strong problem-solving skills and attention to detail
- Ability to adapt quickly to new roles and responsibilities
- Demonstrated leadership and management abilities
- Comfortable working independently or as part of a team