Mekhi Celestin
Miami,FL
Summary
Driven professional with a proven track record at several restaurants, car washes, and convenience stores. Adept in cash handling and customer assistance. Excelled in sales expertise, boosting customer satisfaction through meticulous service and effective problem-solving. Skilled in training team members and managing inventory, demonstrating exceptional time management and computer software proficiency. Achieved significant reductions in transaction errors and theft incidents, underscoring a commitment to excellence and operational efficiency.
Overview
8
8
years of professional experience
Work History
Cashier / Fitting Room Associate
Burlington
Miami, FL
07.2024 - Current
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed customers and helped determine their needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Restocked and organized merchandise in front lanes.
- Implemented loss prevention strategies, reducing instances of theft at checkout.
- Enhanced customer satisfaction by promptly assisting them with fitting room needs and inquiries.
- Ensured timely removal of damaged or defective merchandise from the fitting area, upholding quality standards for customers.
- Contributed to store security efforts by monitoring fitting rooms for potential theft incidents.
Lawn Care Worker / Equipment Manager
Tropical Lawn & Tree Service
Miami, FL
06.2016 - Current
- Maintained grounds by trimming, weeding, and general clean-up.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
Team Member / Equipment Manager
7-eleven
Lakeland, FL
02.2023 - 03.2024
- Worked different stations to provide optimal coverage and meet production goals.
- Trained new team members by relaying information on company procedures and safety requirements.
- Operated register to process payments and collect cash payment for order totals.
- Assisted with inventory counts and stocking of merchandise in kitchen and sales floor.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Ensured compliance with all food safety regulations, maintaining record of excellence in health inspections.
- Ensure cleanliness of each gas pump along with clear trash cans.
- Completed scheduled maintenance of kitchen equipment and power washing the outside parking lot.
Car Wash Attendant
Express Wash
Lakeland, FL
07.2022 - 11.2022
- Managed inventory levels for car wash supplies, ensuring adequate stock at all times.
- Contributed to increased sales by upselling additional services such as waxing and detailing.
- Optimized workflow by rotating between different roles within the car wash process as needed.
- Delivered high-quality car wash services using high-pressure washers, vacuums and detailing tools.
- Handled cash transactions efficiently, balancing daily receipts accurately at the end of each shift.
- Maintained and repaired car wash equipment to meet operational demand.
- Evaluated vehicles' exterior ahead of car wash service to ascertain and relay all issues to customers.
- Conducted regular equipment maintenance checks, minimizing downtime due to mechanical issues.
- Educated customers on self-service car wash operation for safe, appropriate use.
- Used specialized cleaning products to remove stains from interior and exterior surfaces.
- Performed detailed vacuuming of interior and exterior of vehicles and equipment.
- Loading and unloading vehicles into Wash tunnel.
Concession Attendant / Theatre Usher
CMX Cinemas
Lakeland, FL
05.2022 - 07.2022
- Boosted sales revenue by upselling food and drink items through effective communication and product knowledge.
- Participated in routine maintenance tasks such as cleaning equipment, restocking supplies, and updating menu boards to keep the concession area presentable at all times.
- Developed strong rapport with repeat patrons through friendly interactions and personalized service recommendations.
- Supported marketing efforts by promoting special offers and discounts to increase overall concession stand revenue.
- Directed ticket holders to seats and facility locations.
- Assisted patrons with seating by giving directions and lighting paths.
- Greeted customers with smile and provided friendly, knowledgeable service.
- Provided customer service by selling tickets and merchandise, answering questions, and distributing programs.
Cook / Busser
Crab Shack 386
Palm Coast, FL
02.2021 - 10.2022
- Clean, cut, and prepare various types of seafood, including fish, shellfish, and crustaceans.
- Marinate, season, and prepare seafood according to specific recipes or customer preferences.
- Measure and mix ingredients for sauces, batters, and other accompaniments.
- Grill, fry, bake, steam, or broil seafood using appropriate cooking methods and temperatures.
- Monitor cooking times and ensure that seafood is cooked to the correct doneness.
- Plate and garnish dishes attractively, ensuring consistency in presentation
- Inspect seafood for freshness and quality before preparation.
- Ensure that all dishes meet quality standards before serving.
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
- Reduced wait times for tables by quickly clearing and resetting them after guests departed.
Education
High School Diploma -
Kathleen Senior High School
Lakeland, FL05.2023
Skills
Cleaning and sanitizing
Sales expertise
Refunds and exchanges
Customer assistance
Retail merchandising
Cash Handling
Point-of-sale system operation
Time management
Training
Computer hardware and software knowledge
Accomplishments
- Microsoft Office Specialist (MOS)
Timeline
Cashier / Fitting Room Associate
Burlington
07.2024 - Current
Team Member / Equipment Manager
7-eleven
02.2023 - 03.2024
Car Wash Attendant
Express Wash
07.2022 - 11.2022
Concession Attendant / Theatre Usher
CMX Cinemas
05.2022 - 07.2022
Cook / Busser
Crab Shack 386
02.2021 - 10.2022
Lawn Care Worker / Equipment Manager
Tropical Lawn & Tree Service
06.2016 - Current
High School Diploma -
Kathleen Senior High School
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