Mekhi Cobb
Columbus,OH
Summary
Diligent with solid foundation in patient care coordination and administrative support. Demonstrated proficiency in managing patient inquiries and streamlining appointment scheduling processes. Proven ability to foster strong patient relationships and effectively handle diverse tasks in fast-paced environment.
Overview
10
10
years of professional experience
Work History
Patient Services Associate
Ohio State University
Columbus, OH
07.2024 - Current
- Provided exceptional patient support through effective communication and problem resolution.
- Coordinated patient scheduling, optimizing appointment availability and reducing wait times.
- Utilized electronic health record systems to maintain accurate patient information and streamline processes.
- Assisted in training new staff on operational procedures and customer service protocols.
- Promoted a welcoming atmosphere by greeting patients upon arrival, quickly addressing their needs, and answering questions clearly.
- Maintained confidentiality by properly handling sensitive patient information in accordance with HIPAA guidelines.
- Contributed to a positive work environment by effectively collaborating with medical staff and other departments.
Part Time Supervisor
UPS
Hilliard, OH
03.2018 - Current
- 1. Manage employees in efficient way
- 2. Train employees
- 3. Run meetings
- 4. Make sure the sort runs smooth
Line Cook
Applebee's
Holland, OH
08.2021 - 10.2024
- Directed and mentored staff during shifts to enhance performance and operational efficiency.
- Managed ingredient selection and cooking techniques to maintain food safety and quality standards.
- Maintained cleanliness and organization of kitchen stations, ensuring compliance with health and safety regulations.
- Collaborated with team members to optimize workflow during peak service hours, enhancing efficiency.
- Assisted in inventory management by tracking ingredient usage and minimizing waste through effective portion control.
- Trained new staff on cooking techniques, equipment operation, and food safety practices to ensure consistent quality.
Verification specialist
Discover Financial Services
04.2020 - 05.2022
- Ver information for customers to be able to obtain credit cards
FedEx Ground Package Handler
FedEx Ground
Whitehall, OH
01.2020 - 03.2021
- Trainer for preload sort
Utility Operator
Cintas
Groveport, OH
11.2019 - 01.2020
- Operate forklifts
- Organize pallets
Certified Trainer
Rasing Caines
01.2018 - 01.2020
- Training new crew that comes through the store
- Managing kitchen to make sure operation runs smoothly
FedEx Package Handler
FedEx
09.2018 - 12.2019
- Handling packages that get moved onto truck
General Manager
Tim Hortons
06.2018 - 03.2019
- Train crew
- Count money
- Order trucks/inventory
Customer Service Representative/Call Center
JCPenney
Columbus, OH
09.2017 - 01.2019
- Provide customers with information about product
Kitchen Manager and Cook
Chick-fil-A
Reynoldsburg, OH
06.2017 - 01.2019
- Put away truck
- Train new crew in kitchen
- Make sure orders got out
- Friendly customer service
McDonalds Manager
McDonald's
Reynoldsburg, OH
07.2016 - 11.2018
- Train new staff that came into store
- Count cash
- Provide great customer service
Education
High school or equivalent -
High school or equivalent - undefined
Reynoldsburg High School
Skills
- Microsoft Office
- Sales Experience
- Customer Service
- Communication skills
- Cash Handling
- Kitchen Management Experience
- Kitchen Experience
- Food Preparation
- Catering
- Patient confidentiality
- Appointment scheduling
Timeline
Patient Services Associate
Ohio State University
07.2024 - Current
Line Cook
Applebee's
08.2021 - 10.2024
Verification specialist
Discover Financial Services
04.2020 - 05.2022
FedEx Ground Package Handler
FedEx Ground
01.2020 - 03.2021
Utility Operator
Cintas
11.2019 - 01.2020
FedEx Package Handler
FedEx
09.2018 - 12.2019
General Manager
Tim Hortons
06.2018 - 03.2019
Part Time Supervisor
UPS
03.2018 - Current
Certified Trainer
Rasing Caines
01.2018 - 01.2020
Customer Service Representative/Call Center
JCPenney
09.2017 - 01.2019
Kitchen Manager and Cook
Chick-fil-A
06.2017 - 01.2019
McDonalds Manager
McDonald's
07.2016 - 11.2018
High school or equivalent - undefined
Reynoldsburg High School