Meklit Tesfaye
Silver Spring,MD
Summary
Dynamic and engaging volunteer with proven skills in community service and organization honed through experiences at S.A.F.E. Management and other institutions. Excelled in creating welcoming environments and enhancing guest experiences, demonstrating exceptional team leadership and customer service. Achieved operational excellence by effectively coordinating activities and volunteers, showcasing a positive attitude and clear communication.
Overview
1
1
year of professional experience
Work History
Volunteer
S.A.F.E. Management
09.2024 - 10.2024
- Displayed friendly, outgoing, and energetic behavior to create warm, fun atmosphere for guests.
- Answered customer questions and pointed individuals in right directions.
- Provided friendly, attentive service throughout peak times for responsive customer care.
- Sold admission, processed payments, and issued tickets.
- Provided customer service by selling tickets and merchandise, answering questions, and distributing programs.
- Reviewed tickets for authenticity and applicability to a particular event.
- Directed ticket holders to seats and facility locations.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Monitored guests for compliance with safety and security protocols, raising any issue with security.
- Greeted customers with a smile and provided friendly, knowledgeable service.
Volunteer
James Hubert Blake High School
11.2023 - 12.2023
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Developed detailed plans based on broad guidance and direction.
- Established team priorities, maintained schedules and monitored performance.
Student Volunteer
MCCPTA Educational Programs, INC
06.2023 - 06.2023
- Organized and stored toys and art materials to restore order in activity areas.
- Monitored all activities to maintain maximum level of safety.
- Offered assistance to parents filling out registration forms to obtain necessary details of child.
- Created new and fun activities to drive enthusiasm for children.
Education
No Degree - Nursing
05-2028
- Ethiopian and Eritrean Student Association Member
- Extracurricular Activities: S.A.F.E Management of Maryland Ravens Football Game Volunteer Work
High School Diploma -
06-2024
- Honor Roll [2020-2024, Fall and Spring Semester]
- 3.5 GPA
- Ethiopian and Eritrean Student Association Club President Member
- African Student Association Member
- Minority Scholars Program Member
- Completed AP course in AP Psychology
Skills
- Community service
- Multitasking and organization
- Community engagement
- Volunteer orientation
- Friendly and outgoing
- Team leadership
- Activity scheduling
- Fundraising events
- Decision-making
- Customer service
- Time management
- Positive attitude
- Organized and efficient
- Clear communication
- Volunteer coordination
- Maryland Driver's license
Timeline
Volunteer - S.A.F.E. Management
09.2024 - 10.2024
Volunteer - James Hubert Blake High School
11.2023 - 12.2023
Student Volunteer - MCCPTA Educational Programs, INC
06.2023 - 06.2023
Towson University - No Degree, Nursing
James Hubert Blake High School - High School Diploma,
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