Summary
Overview
Work History
Education
Skills
Timeline
Generic

Melissa Martinez

11233 CANTABRIA DR, LAREDO

Summary

Dynamic professional with a proven track record at Laredo Escort Services Inc., excelling in customer satisfaction and cash management. Demonstrated exceptional telephone etiquette and attention to detail, significantly reducing data entry errors. Adept at multitasking and managing priorities, ensuring timely completion of tasks while enhancing overall service quality.

Overview

17
17
years of professional experience

Work History

CLERK/ DRIVER

LAREDO ESCORT SERVICES INC
02.2011 - Current
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
  • Improved customer satisfaction by promptly answering inquiries and providing accurate information.
  • Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
  • Escort oversize/ overweight loads to the local international bridges.
  • Submit proper documentation to obtain City & State permits.

Cashier

Popeyes Chicken
04.2008 - 03.2010
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

High School Diploma -

United High School
Laredo, TX
05-2008

Skills

  • Telephone etiquette
  • Customer satisfaction
  • Cash handling
  • Cash management

Timeline

CLERK/ DRIVER

LAREDO ESCORT SERVICES INC
02.2011 - Current

Cashier

Popeyes Chicken
04.2008 - 03.2010

High School Diploma -

United High School
Melissa Martinez