Melissa Martinez
11233 CANTABRIA DR, LAREDO
Summary
Dynamic professional with a proven track record at Laredo Escort Services Inc., excelling in customer satisfaction and cash management. Demonstrated exceptional telephone etiquette and attention to detail, significantly reducing data entry errors. Adept at multitasking and managing priorities, ensuring timely completion of tasks while enhancing overall service quality.
Overview
17
17
years of professional experience
Work History
CLERK/ DRIVER
LAREDO ESCORT SERVICES INC
02.2011 - Current
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Escort oversize/ overweight loads to the local international bridges.
- Submit proper documentation to obtain City & State permits.
Cashier
Popeyes Chicken
04.2008 - 03.2010
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
United High School
Laredo, TX05-2008
Skills
- Telephone etiquette
- Customer satisfaction
- Cash handling
- Cash management
Timeline
CLERK/ DRIVER
LAREDO ESCORT SERVICES INC
02.2011 - Current
Cashier
Popeyes Chicken
04.2008 - 03.2010
High School Diploma -
United High School
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