Melaina Ashworth
Cartersville,GA
Summary
Proven professional with a background at Only in Cartersville-Bartow Tourism, adept in office management and customer relations. Excelled in creating welcoming environments and streamlining administrative processes, enhancing client satisfaction and workplace productivity. Skilled in data entry and verbal communication, consistently met deadlines and handled tasks efficiently without compromising quality.
Overview
2
2
years of professional experience
Work History
Receptionist Assistant
Only in Cartersville-Bartow Tourism
04.2022 - Current
- Resolved customer problems and complaints.
- Managed multi-line telephone system and greeted claimants during office visits.
- Provided exceptional customer service by addressing client concerns professionally and courteously, contributing to a welcoming atmosphere.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Handled sensitive information discreetly while performing administrative duties such as filing paperwork and processing payments.
- Maintained order and cleanliness of reception area for professional and inviting atmosphere.
- Supported administrative staff with daily tasks, resulting in increased productivity and a well-organized work environment.
- Managed multiple tasks and met time-sensitive deadlines.
- Prepared, collected and distributed outgoing and incoming mail and packages.
- Answered central telephone system and directed calls accordingly.
Parks and Recreation Worker
Pine Acres Retreat
04.2023 - 08.2024
- Contributed to a clean and welcoming environment by managing litter and waste disposal in the park area.
- Ensured park safety with regular maintenance checks, promptly addressing any hazards or issues identified.
- Enhanced visitor experience by providing excellent customer service and addressing inquiries about park facilities.
- Ensured efficient room turnover with timely completion of housekeeping duties for guest arrivals.
Education
High School Diploma -
Cartersville High School
Cartersville, GA05.2024
Skills
- Organization skills
- Customer/Client relations
- Verbal and written communication
- Time Management
- Schedule Management
- Data Entry
- Telephone skills
- Professional Demeanor
- Office Management
Timeline
Parks and Recreation Worker
Pine Acres Retreat
04.2023 - 08.2024
Receptionist Assistant
Only in Cartersville-Bartow Tourism
04.2022 - Current
High School Diploma -
Cartersville High School
Similar Profiles
Cynthia SmithCynthia Smith
Relationship Center Director at Bartow Family ResourcesRelationship Center Director at Bartow Family Resources
Jennifer HighsmithJennifer Highsmith
Director of Operations at Recovery Bartow Inc.Director of Operations at Recovery Bartow Inc.
Drew WilsonDrew Wilson
Substitute Teacher at Bartow County School SystemSubstitute Teacher at Bartow County School System