Summary
Overview
Work History
Education
Skills
Timeline
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Melaina Ashworth

Cartersville,GA

Summary

Proven professional with a background at Only in Cartersville-Bartow Tourism, adept in office management and customer relations. Excelled in creating welcoming environments and streamlining administrative processes, enhancing client satisfaction and workplace productivity. Skilled in data entry and verbal communication, consistently met deadlines and handled tasks efficiently without compromising quality.

Overview

2
2
years of professional experience

Work History

Receptionist Assistant

Only in Cartersville-Bartow Tourism
04.2022 - Current
  • Resolved customer problems and complaints.
  • Managed multi-line telephone system and greeted claimants during office visits.
  • Provided exceptional customer service by addressing client concerns professionally and courteously, contributing to a welcoming atmosphere.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Handled sensitive information discreetly while performing administrative duties such as filing paperwork and processing payments.
  • Maintained order and cleanliness of reception area for professional and inviting atmosphere.
  • Supported administrative staff with daily tasks, resulting in increased productivity and a well-organized work environment.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Prepared, collected and distributed outgoing and incoming mail and packages.
  • Answered central telephone system and directed calls accordingly.

Parks and Recreation Worker

Pine Acres Retreat
04.2023 - 08.2024
  • Contributed to a clean and welcoming environment by managing litter and waste disposal in the park area.
  • Ensured park safety with regular maintenance checks, promptly addressing any hazards or issues identified.
  • Enhanced visitor experience by providing excellent customer service and addressing inquiries about park facilities.
  • Ensured efficient room turnover with timely completion of housekeeping duties for guest arrivals.

Education

High School Diploma -

Cartersville High School
Cartersville, GA
05.2024

Skills

  • Organization skills
  • Customer/Client relations
  • Verbal and written communication
  • Time Management
  • Schedule Management
  • Data Entry
  • Telephone skills
  • Professional Demeanor
  • Office Management

Timeline

Parks and Recreation Worker

Pine Acres Retreat
04.2023 - 08.2024

Receptionist Assistant

Only in Cartersville-Bartow Tourism
04.2022 - Current

High School Diploma -

Cartersville High School

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Melaina Ashworth