Melak Rabeeah
Albany,New York
Overview
3
3
years of professional experience
Work History
Practise Specialist
Center Health Care
Albany New York
02.2023 - Current
- I followed all company policies and procedures to deliver quality work.
- I listed and responded to patient requests and forwarded necessary information to superiors.
- Interpreted patients needs and introduced services to fit specific requirements.
- Assisted with staff training to enforce quality, safety, and sanitation guidelines.
- I called to remind patients for their upcoming appointment
- I collected money from people without insurance and those who have co-pays
- Scanned health insurance in the system
- Answer phone calls
- listened to voice mails
- I checked patients in and out and set up their future appointments
- Fax over important documents to other buildings and health departments
- Referral's
Sell Associate
Spectrum
Albany New York
10.2022 - 02.2023
- I worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Managed customer relations through communication and helpful interactions.
- Provided product price information to customers.
- Identified customer needs and wants to enhance customer experiences and boost sales.
- maintain relationships with customers to maximize sales opportunities.
- Created solutions for customers to satisfy specific needs, quality, and budget.
- Generated sales reports and presentations for senior management.
- developed a strong rapport with customers and created a positive impression of the business.
- Engaged in friendly conversation with customers to better uncover individual needs.
- Listen to customer needs and desires to identify and recommend optimal products.
- Maintained up-to-date knowledge of store sales, payment policies, and security standards.
- Recommended complementary purchases to customers, increasing revenue.
Inventory Specialist
All Star Auto Lights
Albany New York
05.2021 - 10.2022
- Completed physical inventory counts each month.
- Performed data entry and completed proper paperwork.
- Record information, shortages, and discrepancies to keep records current and accurate.
- Monitored and adjusted inventory levels to meet customer needs and demands.
- Developed inventory reports to provide management with comprehensive data on inventory levels.
- Completed stock inventories to identify and address issues negatively impacting controls.
- Kept documentation and records accurate and up-to-date with the latest data to prevent errors in processing or delivery.
- Maintained and organized inventory receipts and processed changes to reduce process lags.
- Stock shelves, racks, and cases with new or transferred merchandise.
- Identify car lights and add it in the system
- Order lights missing taps
- processed returns
Warehouse Associate
Amazon
Albany New York
09.2020 - 09.2022
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
Education
Criminal Justice
Hudson Vally Community College
Troy New York10.2024
Waxing
The Aesthetic Science Institute
Latham, NY07.2022
Skills
- Patient Account Reviews
- Corporate Communications
- Health Informatics
- Loyalty Building
- Team Goals
- Providing Feedback
- Team Performance Improvement
- Personalized Customer Service
- Inbound Phone Calls
- Microsoft Access
- Leadership
Languages
Arabic
Native or Bilingual
Timeline
Practise Specialist
Center Health Care
02.2023 - Current
Sell Associate
Spectrum
10.2022 - 02.2023
Inventory Specialist
All Star Auto Lights
05.2021 - 10.2022
Warehouse Associate
Amazon
09.2020 - 09.2022
Criminal Justice
Hudson Vally Community College
Waxing
The Aesthetic Science Institute