Melani Soto
Rockville,MD
Summary
Organized and dedicated with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
5
5
years of professional experience
Work History
Machine Operator
Randstad
03.2024 - Current
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Operated multiple machines simultaneously to meet production requirements.
- Operated machining equipment safely with team of operators.
- Set up and adjusted equipment and properly configured machines for daily operation.
Machine Operator Assembler
Randstad
05.2022 - 08.2023
- Operated machining equipment safely with team of operators.
- Assisted quality control personnel with inspections of completed products, ensuring adherence to strict quality standards before shipping them out to customers.
- Responded quickly to any malfunctions or breakdowns in machinery, minimizing disruptions to overall production timelines.
- Reduced machine downtime by performing regular inspections and identifying potential issues before they escalated.
Customer Service Cashier
McDonald's
10.2019 - 12.2021
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Education
Associate of Science - Cyber Operations And Warfare
Montgomery College
Rockville, MD05.2026
Skills
- Customer Service
- Microsoft Word
- Time Management
- Computer Skills
- Professional Communication
Languages
Spanish
Native or Bilingual
Timeline
Machine Operator
Randstad
03.2024 - Current
Machine Operator Assembler
Randstad
05.2022 - 08.2023
Customer Service Cashier
McDonald's
10.2019 - 12.2021
Associate of Science - Cyber Operations And Warfare
Montgomery College