MELANIA COLLAO
Middle Village,NY
Summary
Results-driven professional with a strong background in business analysis, operations management, and financial analysis. Skilled in leading teams, implementing process improvements, and analyzing data to drive operational efficiency and financial success. Proactive problem solver with exceptional organizational and analytical abilities.
Overview
11
11
years of professional experience
Work History
Operations Manager
JRA Logistic Transportation
01.2021 - Current
- Collaborate with cross-functional teams to analyze business processes, identify areas for improvement, and implement effective solutions
- Develop and maintain transportation-related procedures, optimizing revenue and customer service goals
- Conduct in-depth analysis of transportation costs, identify opportunities for network efficiency improvements, and propose strategies to increase profitability
- Utilize data-driven insights to create plans, policies, and budgets that enhance services and drive operational excellence.
- Implemented data-driven optimization strategies for transportation operations, resulting in 10% reduction in transportation costs and 15% increase in overall operational efficiency.
Operations Analyst
JRA Logistic Transportation
07.2020 - 12.2020
- Coordinated shipping operations, ensuring accurate processing of shipping documents and timely delivery of materials
- Collaborated with carrier representatives to streamline logistics operations, minimize delays, and resolve logistical challenges
- Conducted regular inventory reconciliation to ensure accuracy and efficiency
- Assisted in tracking key deliverables, monitoring progress, and addressing outstanding items to drive project completion.
Project Manager Team Leader
Noe Shipping Agency
02.2018 - 06.2020
- Developed and executed project work plans, ensuring adherence to quality standards and project scope
- Managed project milestones, tracked deliverables, and communicated progress to stakeholders and senior leadership
- Conducted financial analysis, identifying areas for cost optimization and revenue enhancement
- Led implementation of quality management systems, resulting in improved operational efficiency and 6% increase in sales
- Conducted internal audits, reviewed processes, and implemented corrective actions to ensure compliance and process improvement.
Human Resources Generalist Associate
Noe Shipping Agency
07.2016 - 01.2018
- Conducted thorough background checks, employment verifications, and reference checks to support the hiring process.
- Resolved personnel issues and promoted a collaborative work environment through effective communication and employee support.
- Coordinated internal job requisitions, scheduled interviews, and facilitated the internal transfer process.
- Assisted with new hire orientation and contributed to the recruitment process.
Operations Supervisor
PCS Wireless
08.2012 - 12.2015
- Managed resources and supervised departments of 200+ employees, optimizing productivity and minimizing downtime
- Developed and implemented workflow policies and procedures to improve efficiency and quality
- Communicated and resolved operational issues, working closely with senior management
- Conducted meetings with production department and leads to address personnel issues and provide coaching.
Education
MBA - Business Administration
Montclair State University
05.2024
Bachelor of Science - Business Administration in Finance
Baruch College/CUNY, Zicklin School of Business
06.2021
Skills
- Microsoft Office & Google Suites
- Process Improvement Implementation
- Tableau
- Results-Oriented
- SAP
- Agile Project management
- Oracle
- Scrum
- Strategic Acquisitions Support
- Budget Planning
- Staff Development
- Safety Regulations Implementation
- Analyzing Performance
- Comparative Analysis
- Compiling Data
- Financial and Operational Reporting
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Operations Manager
JRA Logistic Transportation
01.2021 - Current
Operations Analyst
JRA Logistic Transportation
07.2020 - 12.2020
Project Manager Team Leader
Noe Shipping Agency
02.2018 - 06.2020
Human Resources Generalist Associate
Noe Shipping Agency
07.2016 - 01.2018
Operations Supervisor
PCS Wireless
08.2012 - 12.2015
MBA - Business Administration
Montclair State University
Bachelor of Science - Business Administration in Finance
Baruch College/CUNY, Zicklin School of Business
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