Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Romina Karimyan

Sunland,CA

Summary

Counter associate with many years of experience displaying hard work and consistency in versatile environments. Strong work ethic with knowledge of counter management and organizational ergonomics. Dynamic communicator skilled at understanding customer requests, needs and interests.

Overview

36
36
years of professional experience
1
1
Certification

Work History

Business Counter Manger

Bloomingdale's
02.2018 - Current
  • Maintained stock and replenished workstation products.
  • Warmly welcomed customers upon approaching counter and placing orders.
  • Professionally answered telephones and responded to customer inquiries.
  • Recommended additional items to customers before completing orders and advising patrons of monetary totals.
  • Recommended products that met customer needs, emphasizing quality and usefulness.

Medical Biller and Coder

S & L Medical Billing And Coding
01.2016 - 04.2018
  • Processed insurance company denials by auditing patient files, researching procedures, and diagnostic codes to determine proper reimbursement.
  • Interacted with physicians and other healthcare staff to ask questions regarding patient services.
  • Resourcefully used various coding books, procedure manuals, and on-line encoders.
  • Applied official coding conventions and rules from American Medical Association and Centers for Medicare and Medicaid Services to assign diagnostic codes.

IHSS Care Provider

CCI
02.2004 - Current
  • Administered medication as directed by physician.
  • Provided transportation and appointments management.
  • Followed nutritional plans to prepare optimal meals.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.

Assistant Counter Manager

Macy's
01.1988 - 09.2004
  • Recommended, selected and helped locate or obtain specific merchandise based on customer needs and desires.
  • Performed all stock keeping processes and assisted in replenishing all items as per company policy.
  • Sold merchandise through effective customer service techniques and professional selling skills to reach productivity goals.
  • Operated cash register to accurately complete customer financial transactions.

Assistant Store Manager

Forver 21
08.1995 - 12.1998
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Rotated merchandise and displays to feature new products and promotions.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.

California Highway Patrol

Explore
08.1994 - 05.1998
  • Comprehensive knowledge of California state laws and regulations related to traffic control and public safety.
  • Proficient in enforcing traffic laws, conducting investigations, and ensuring compliance with legal standards.
  • Trained in responding to emergencies, accidents, and other critical incidents on highways.
  • In-depth understanding of legal procedures, documentation, and court processes related to law enforcement activities.

Education

Associate of Arts - Medical Billing And Coding

Private Medical Billing & Coding
Glendale, CA
08.2018

GED -

Glendale Community College
Glendale, CA
06.1997

High School Diploma -

Glendale High School
Glendale, CA
06.1995

Skills

  • Efficient organization and time management to prioritize tasks and meet deadlines
  • Thorough and accurate in tasks, ensuring precision and quality
  • Adept at understanding and addressing customer needs, ensuring satisfaction
  • Proactive approach to taking on responsibilities and seeking opportunities for improvement
  • Strong analytical and critical thinking skills to identify and address challenges
  • Ability to think outside the box, generate innovative ideas, and approach challenges with a creative mindset
  • Competent in planning, organizing, and overseeing projects from initiation to completion
  • Skillful in identifying potential risks and developing strategies to mitigate or manage them effectively
  • Fluency in multiple languages, if applicable and relevant to the work environment

Accomplishments

    Graduated from California High Way Patrol training

    Certified Professional Coder (CPC)

Certification

  • Level 111 Law Enforcement CHP Explorer Academy
  • National Law Enforcement Explorer Conference, Indiana University Bloomington, Indiana (1994)
  • Award Of Merit, California Highway Patrol, County Of Los Angeles
  • Employee Of The Month (1997) X2
  • Best Employee Of The Month (1996)
  • "Four For The Flour" Macy's (1998) X2
  • ESTĒE LAUDER Basic & Intermediate Seminar

Timeline

Business Counter Manger

Bloomingdale's
02.2018 - Current

Medical Biller and Coder

S & L Medical Billing And Coding
01.2016 - 04.2018

IHSS Care Provider

CCI
02.2004 - Current

Assistant Store Manager

Forver 21
08.1995 - 12.1998

California Highway Patrol

Explore
08.1994 - 05.1998

Assistant Counter Manager

Macy's
01.1988 - 09.2004

Associate of Arts - Medical Billing And Coding

Private Medical Billing & Coding

GED -

Glendale Community College

High School Diploma -

Glendale High School
Romina Karimyan