Summary
Work History
Education
Skills
Timeline
Generic

Melanie Alston

Lake Charles,LA

Summary

Dedicated Supervisor possessing skilled in addressing and resolving conflicts to maintain team harmony and performance. Offers 8+ years of experience leading teams and exceeding objectives. Background includes strong history in retail management and sales.

Skills include but no limited to:

  • Running retail establishment
  • Opening and closing procedures
  • Bank deposits
  • Cash handling
  • Merchandising
  • And Recruiting

Keeps operations efficient, productive and on-track to consistently meet and exceed expectations. Sales expert with unparalleled communication and relationship-building talents.

Work History

Assistant Supervisor

Aeropostale
, LA
10.2023 - Current
  • Provided ongoing training to address staff needs.
  • Resolved customer complaints promptly and effectively.
  • Proposed or approved modifications to project plans.
  • Delegated daily tasks to team members to optimize group productivity.
  • Adhered to company policies and guidelines while managing daily operations of the store.
  • Maintained positive work ethic and commitment to providing excellent service to improve operations efficiency and customer satisfaction.

Store Manager

Cato Fashions
Lake Charles, LA
  • Open establishment according to company procedures
  • Includes: Opening registers, Daily money counting, and Bank deposits
  • Enabling and disabling the alarm system when arriving and when leaving establishment
  • Meet daily profit goals and ensure consistent growth
  • Setting planograms monthly according to company's needs
  • Product placement, visual merchandising and make appropriate changes due to sellout and customer demand
  • Train all onboarding staff
  • Creating weekly schedule for all staff members
  • Assign promotions to staff members appropriately
  • Assist guests in an outstanding shopping experience
  • Close establishment according to company's procedures
  • Includes: Cleanliness of the salesfloor, Closing registers, Balancing register funds, and safely securing nightly deposit.

Key Holder/Assistant Manager

Plato's Closet
Lake Charles
  • Open establishment according to company procedures
  • Includes: Opening registers, Daily money counting, and Bank deposits
  • Enabling and disabling the alarm system when arriving and when leaving establishment
  • Arranging salesfloor according to customer demand
  • Hang signage, display high demand product
  • Dress all mannequins in current trendy clothing and accessories
  • Process clothing brought by guests to meet current trendy styles
  • Train onboarding staff
  • Assist guests in an outstanding shopping experience
  • Close establishment according to company's procedures
  • Includes: Cleanliness of the salesfloor, Closing registers, Balancing register funds, and safely securing nightly deposit.

Education

High school diploma -

Private Homeschool

Skills

  • Retail Management (8 years)
  • Merchandising
  • Store Management Experience
  • Upselling
  • Sales Management
  • Planograms
  • Retail Sales
  • Customer service (10 years)
  • Recruiting
  • Guest Services
  • Task Delegation
  • Staff Motivation and Discipline
  • Issue Resolution
  • Goal Setting
  • Store Opening and Closing

Timeline

Assistant Supervisor

Aeropostale
10.2023 - Current

Store Manager

Cato Fashions

Key Holder/Assistant Manager

Plato's Closet

High school diploma -

Private Homeschool

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Melanie Alston