Melanie Andrews
Fieldale,VA
Summary
Personable professional with exemplary customer service skills. Knowledgeable in tackling issues and concerns with poise. Looking to take a dedicated career to the next level.
Overview
9
9
years of professional experience
Work History
Office/Shipping and Receiving
Lawless Welding and Fabrications Inc.
08.2023 - 03.2024
- Assist customers when calling or coming in person to meet any and all needs.
- Managed inventory control with meticulous attention to detail, ensuring accurate stock levels.
- Accounts receivable, ensuring payments were coming in for services.
- Reviewed established business practices and improved processes to reduce expenses.
Production Scheduler
Camco LLC
01.2022 - 08.2023
- Responsible for production pools with many different products
- Open line of communication with production supervisor to make sure our customers were taken care of in a timely manner
- Determine priorities based on how they are classified and follow A, B, C classification using Excel
- Schedule manufacturing orders while making sure raw materials were available to be produced on time
- Expedite urgent orders that may come in by working with production team
- Firming of manufacturing orders after scheduling orders.
Strategic Sourcing Supervisor II - Tool Crib Supervisor
TE Connectivity
07.2019 - 07.2021
- Proficient in SAP, able to run many reports from what is in inventory to open PO reports
- Responsible for Kronos time keeping ensuring employees were paid correctly
- Interfaced with multiple cross-functional teams to make sure line down situations did not happen
- Ordered all Stamping lubricants for plant, making Management aware of any situations that could cause a line down situation due to COVID restrictions
- Created SWI's for job duties inside the Tool Crib for current employees and new hires
- Managed cycle counting process to ensure tools were available as needed using Excel to track and trend
- Created both commercial part numbers and production part numbers using CPR
- Created all Plating part numbers and set up new materials when Plating became a part of the Tool Crib.
Launch Planner/Buyer
Kelly Services/TE Connectivity
08.2017 - 07.2019
- Use SAP for material planning based on forecast and demand
- Responsible for helping Project Managers procure materials needed for any prototype, pre-production and production orders for new Launch projects in North America using Excel formulas for ordering
- Expedite materials from vendors due to critical deadlines in Launch.
Outbound Fulfillment Associate
Radial
02.2015 - 07.2017
- Responsible for picking customer orders while ensuring quality assurance and making the customer experience the best for our client
- Monthly, responsible for a special department with team members to fulfill the Outlet stores requisitions for inventory needed.
Education
Associate of Applied Science-Business Technology-Management (Specialization in Entrepreneurship/Small Business) -
Patrick Henry Community College
05.2014
Skills
- Proficient in Excel, Word and other Microsoft programs
- Prioritizing customer requests and deadlines
- Office Management
- Strategic Planning
- Client Relationship Management
- Inventory Coordination
Activities
Two ECE's (Excellent Customer Experience) Awards. One while Planning in Winston-Salem for TE Connectivity for helping Project Managers complete 150 new launches. One for helping with an IATF16949/ISO9001 audit after taking over as the Supervisor of the two Greensboro Tool Cribs for TE Connectivity. Helped with the consolidation of two Tool Cribs into one. Also, helped with integrating the plating department into the tool crib. Took the initiative in getting the process started by creating new parts in CPR for SAP and setting the min and max was given a spot bonus award for a job well done and taking on the task without being asked.
References
References available upon request.
Notary Public
Appointed in Virginia to serve the public as an impartial witness in performing a variety of official fraud-deterrent acts related to the signing of important documents.
Timeline
Office/Shipping and Receiving
Lawless Welding and Fabrications Inc.
08.2023 - 03.2024
Production Scheduler
Camco LLC
01.2022 - 08.2023
Strategic Sourcing Supervisor II - Tool Crib Supervisor
TE Connectivity
07.2019 - 07.2021
Launch Planner/Buyer
Kelly Services/TE Connectivity
08.2017 - 07.2019
Outbound Fulfillment Associate
Radial
02.2015 - 07.2017
Associate of Applied Science-Business Technology-Management (Specialization in Entrepreneurship/Small Business) -
Patrick Henry Community College
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